freehire launches on Product Hunt on 26 August.

Follow →

Commercial Partner - Retail Accounts

About the Role

The Commercial Partner - Retail Accounts plays a critical role within the UK Retail Cluster Commercial Team, partnering closely with a Retail Sales Manager and wider Sales and Commercial teams to drive profitable growth across key retail accounts.

This position combines commercial finance expertise, pricing strategy, business partnering, and people leadership to support volume and margin growth while delivering value creation initiatives across the retail customer base.

Key Responsibilities

Pricing & Commercial Support

  • Support pricing activities, customer quotations, and tender submissions across retail accounts.

  • Work closely with Sales teams to provide commercial insights and recommendations.

  • Help analyse pricing data and customer feedback to identify opportunities for growth and profitability.

Commercial Analysis & Value Creation

  • Assist in monitoring account performance, profitability, and commercial trends.

  • Support commercial projects and continuous improvement initiatives within the Retail Cluster.

  • Use financial and operational data to help inform pricing and business decisions.

Business Partnering

  • Build strong working relationships with Sales, Finance, and Commercial teams.

  • Provide clear and accurate analysis to support decision-making.

  • Collaborate with colleagues across the business to help deliver commercial objectives.

Development & Team Support

  • Support the wider Commercial team with day-to-day activities and projects.

  • Take ownership of personal development and actively seek learning opportunities.

  • Develop commercial, analytical, and stakeholder management skills through hands-on experience.

About You

Qualifications

  • Graduate calibre.

  • Qualified Accountant (ACA, ACCA, or CIMA) with at least 1 year post-qualification experience; or

  • 4-5 years' demonstrable commercial experience in a relevant business environment.

Experience

  • Commercial finance, pricing, business partnering, or commercial analysis experience.

  • Proven ability to influence and challenge stakeholders.

  • Experience working in cross-functional teams.

  • Previous leadership or people management experience.

  • Manufacturing, FMCG, logistics, or multi-site business experience would be advantageous.

Skills & Knowledge

  • Strong commercial awareness and understanding of financial management principles.

  • Ability to translate financial data into actionable business insights.

  • Advanced Excel and strong analytical skills.

  • Excellent communication and stakeholder management skills.

  • Strong problem-solving and decision-making capabilities.

  • Ability to manage multiple priorities in a fast-paced commercial environment.

Benefits

  • Competitive salary

  • 25 days holiday plus bank holidays

  • Pension scheme, life assurance and income protection

  • Employee Assistance Programme

  • Employee Discounts

  • Cycle to work scheme

Location: home based with frequent travel to sites

Hours: 37.5 - Monday to Friday

About us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

Fair recruitment at DS Smith

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria

See also

Tailor your CV for this role?

We couldn't check your fit for this role — add a CV to your profile to see it next time.

A new version of freehire is available