Commercial Property Manager - Multi-State

Commercial Property Manager

Classification: Exempt

Reports to: Regional Vice President

Location: Kansas | Missouri | Illinois

About Legacy Commercial Property

We See What Other's Don't

Legacy Commercial Property is a family-owned commercial real estate company with four generations of Main Street entrepreneurship behind it. Our story started in 1946 with a small appliance shop in central Illinois, grew into Family Video, the nation’s #1 movie rental chain, and became one of the most valuable retail real estate portfolios in the country. Today we own 700+ properties totaling more than 6 million square feet across 20+ states and have developed more than 1,000 retail sites for some of the fastest-growing restaurant and retail brands in America.

We handle everything under one roof: site selection, leasing, design, construction and property management. We own what we build and hold it for the long term, which means our team sees projects through from groundbreaking to Grand Opening and beyond.

Decisions here are made quickly, directly and with a long-term mindset. No red tape, no runaround. We’re do-ers and curious problem-solvers who tell it like it is, and we’re looking for people who want to help build America’s towns.

Headquartered in Brentwood, Tennessee, LCP is a division of Highland Ventures Ltd., whose family of businesses also includes Hoogland Restaurant Group, Highland Pure Water & Ice and Intune Physical Therapy.

The Opportunity

The Commercial Property Manager - Multi-State is responsible for the comprehensive management and operations of over 55 retail properties within IL, MO, KS, and OK. This role focuses primarily on asset preservation, tenant relationship management, and operational excellence to maximize property performance and tenant satisfaction. The position includes selective leasing responsibilities to maintain occupancy and drive revenue growth.

The Commercial Property Manager - Multi-State serves as the primary point of contact for all property-related matters and is directly accountable for maintaining and enhancing property value through proactive management and strategic tenant relationships.

What You'll Do

Operations & Maintenance

• Establish and maintain positive relationships with tenants to understand their business and operational needs
• Coordinate and manage all repairs, general maintenance, and capital improvements for each property
• Manage third-party vendor relationships for maintenance, landscaping, snow removal, and other services
• Oversee bid process and vendor selection for all recurring services, repairs, and capital improvements
• Schedule and confirm required annual inspections and tests
• Respond to emergency situations and all municipality violations or requests

Asset Management

• Provide regular property condition reports and inspection documentation to Regional Vice President
• Manage property operating budgets and recommend capital expenditures including roof replacement, parking lot improvements, and signage updates
• Create comprehensive plans for occupied and vacant units regarding utilities, winterization, and marketability
• Conduct move-in/move-out inspections and provide documentation to corporate office

Tenant Relations & Administration

• Act as primary liaison for tenant concerns, requests, and operational issues
• Manage lease administration including rent collection and monitoring landlord lease rights
• Serve as owner representative during tenant buildouts and coordinate with contractors
• Provide post-occupancy support to ensure tenant success and retention

Stakeholder Management

• Develop positive relationships with civic leaders, first responders, building and health departments, and utility companies
• Maintain detailed records and provide regular status updates through company systems

Leasing Opportunity

• This role also offers involvement in strategic leasing across a substantial retail portfolio, partnering with the Regional Vice President on select leasing opportunities from prospect identification through lease execution
• Conduct property tours, support lease negotiations, and coordinate with the Legacy construction team on tenant improvement projects and permit processes
• Identify opportunities to enhance property income through tenant expansions and renewals, and maintain leasing pipeline records for leadership updates

What You Bring

Required

• 3-5 years of commercial property management experience required
• Knowledge of commercial lease terms and property operations
• Strong understanding of building systems, maintenance, and repair processes
• Excellent relationship management and communication skills
• Proven ability to manage multiple properties and vendor relationships
• Strong organizational skills and attention to detail
• Technology proficient with property management and CRM systems
• Flexibility and problem-solving mindset
• Knowledge of market research and basic negotiation principles

Preferred

• Bachelor's degree preferred
• Experience managing retail or mixed-use properties preferred
• Leasing or sales experience a plus

Benefits

• Group medical, dental and vision insurance, plus supplemental policies
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with 50% company match
• Paid time off plus 7 paid holidays

Position Type and Schedule

• Full-time position: Monday-Friday
• Occasional evening/weekend work for emergencies
• Daily travel to properties required
• 50-70% overnight travel within territory
• Field-based role with extensive property site visits
• Ability to conduct property inspections and coordinate on-site activities
• Ability to perform physical tasks as needed, such as moving furniture, signage, or equipment on-site

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

Legacy Commercial Property is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.

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