Commercial Services Support Admin
Classification: Non-Exempt (Hourly)
Travel Requirement: Approximately 5% [Commercial...on May2021 | PDF]
Join Our Commercial Services Team
Are you organized, customer-focused, and passionate about supporting sales growth? We are seeking a motivated Commercial Services Admin to serve as a key connection between our sales teams, Account Managers, production teams, and customers.
In this role, you'll help drive business growth by identifying and managing new construction project opportunities, supporting CRM and project tracking activities, processing jobs for production teams, and building strong relationships with internal teams and customers. If you enjoy working in a collaborative environment, managing multiple priorities, and playing an important role in the sales process, this could be the perfect opportunity for you.
Responsibilities
Project & Sales Support
- Identify and distribute quality new construction leads to Account Managers in a timely and professional manner.
- Enter and maintain project information within the company's CRM system.
- Support Account Managers with project tracking and opportunity management.
- Follow up on active, warm, and cold leads to support the sales process.
- Process and coordinate jobs for production teams, ensuring information is accurate, complete, and submitted on time.
- Utilize company systems and technology, including CRM software, Prophet 21, Microsoft Office, and email platforms.
Customer Service & Relationship Management
- Provide professional service and support to customers, Account Managers, branch teams, and internal stakeholders.
- Build and maintain strong working relationships with Account Managers and internal partners.
- Assist with customer service initiatives that enhance the customer experience.
- Communicate operational or customer service concerns to management as needed.
Team Collaboration
Work closely with Commercial Services, production teams, and sales teams to support growth objectives.
Participate in company meetings, training sessions, and professional development opportunities.
Support additional projects and responsibilities as assigned.
Requirements
- Strong verbal and written communication skills.
- Excellent listening skills and attention to detail.
- Ability to thrive in a collaborative team environment.
- Strong customer service mindset and relationship-building abilities.
- Proficiency with Microsoft Office applications.
- Comfortable learning and using CRM systems and business software.
- Strong organizational and time-management skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Industry or product knowledge is preferred but not required.
Benefits
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Why Join Us?
This position is a great starting point for individuals who are motivated, reliable, and excited to grow. We're proud to offer long-term career paths and advancement opportunities across locations and departments, making this more than just a job. It's a chance to build a career with a company that values people, teamwork, and doing the right thing for our customers.
Other great benefits include:
- 401(k) and Employee Profit Sharing
- Full-time, steady work
- Opportunities for advancement
- Competitive pay based on experience
- World-class training and paid learning incentives
What are you waiting for? Reach out today!
As published by workable · 4 questions
Basics
First name, Last name, Email, Do you have a name you prefer to use that is not your legal name? Example: Legal Name William -Preferred Name Bob (This will be used to create company email), Phone, Address, Are you at least 18 years old?, Summary, Salary Desired?, Were you referred by an employee? (If so please provide their name), Have you worked at Ewing before, Names of relatives employed by Ewing or a competitor:, Resume, Education, Experience, Cover letter, Bi-Lingual-Spanish Speaking, Are you legally eligible for employment in the U.S.?, Will you work overtime if asked (including weekends)?, If hired, would you require any special accommodations to perform the duties of the job for which you are applying?, If yes, what accommodations do you require?, Did you serve in the U.S. Armed Forces?, If, yes. What Branch?, PLEASE READ AND SIGN BELOW: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. I hereby authorize Ewing to thoroughly investigate my references, work record, education, consumer credit reports, criminal background and other matters related to suitability for employment and, further, authorize my former employers to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure, where allowed by law. In addition, I hereby release the company, my former employers and all other persons,corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure. I understand that successful completion of a drug test is a condition for employment with Ewing and that a positive result automatically disqualifies me from employment. If employed, I will honestly and faithfully perform all my duties as an employee. I will conduct my personal affairs in such a manner that they will neither interfere with my duties nor reflect unfavorably upon my employers or fellow employees. I shall recognize all company policies and abide by them, both to the letter and spirit of the policies.I understand that nothing contained in the application or conveyed during any interview which may be granted is intended to create an employment contract between me and the company. In addition, I understand and agree that if I am employed, my employment is for no definite or determinable period and may be terminated at any time, with or without cause, at the option of either myself or the company, and that no promises or representations contrary to the foregoing are binding on the company unless made in writing and signed by me and the company’s designated representative., Please Type your name and the date below: First Name Last Name 00/00/00 (Typing Your Name is equivalent to a handwritten signature)
Pick from a list (4)
- Are you comfortable making follow-up calls and emails to customers and internal team members?
- Do you have strong data entry and attention-to-detail skills?
- Are you comfortable communicating with customers, vendors, and internal teams on a daily basis?
- Are you able to occasionally travel (up to 5%) for meetings or training?