Communication Manager

Job Overview

This role develops and delivers high-quality communications activity that strengthens AbbVie UK’s reputation, supports therapy area and enterprise priorities, and helps employees and external stakeholders understand AbbVie’s contribution to patients, the health system and the economy.

The role requires a strong communications practitioner who can plan and execute across external communications, corporate channels, digital content and internal communications, working with External Affairs, commercial, medical affairs, market access, HR and agency partners to deliver integrated, insight-led communications with clear objectives, robust measurement and appropriate governance.

Key Responsibilities

Strategic planning and brand leadership

Develop communications plans for agreed therapy area, enterprise and corporate priorities, with clear objectives, audiences, messages, channels, dependencies and measures of success. Identify proactive storytelling opportunities that support AbbVie UK’s reputation and therapy area priorities, within appropriate governance and industry requirements.

Excellence in Execution

Deliver communications activity across internal and external channels, coordinating inputs from internal stakeholders, agency partners and review processes. Support issues preparedness and reactive communications by drafting materials, coordinating alignment and escalating risks early.

Tactical execution and omnichannel delivery

• Write, edit and manage high-quality content for media materials, corporate website content, social media, intranet articles, leadership communications, employee updates and campaign assets.
• Support AbbVie UK digital and social media activity, including content development, channel planning, localisation of global materials and performance reporting.

Performance, insight and innovation

Set practical KPIs and use data, channel analytics and stakeholder feedback to assess impact and recommend improvements. Maintain awareness of healthcare, pharmaceutical, policy, media and digital trends, using this insight to inform communications planning.

Stakeholder leadership and cross-functional collaboration

Provide practical communications counsel to internal stakeholders, helping teams communicate with clarity, consistency and sound judgement. Work with External Affairs, commercial, medical affairs, market access, HR, legal, compliance and other functions to support integrated communications delivery.

Governance and business delivery

Partner with agency teams and vendors to deliver agreed outputs efficiently, on brief, within budget and to AbbVie quality standards. Ensure communications activity follows AbbVie processes for review, approval, documentation, budget management and vendor oversight.

Capabilities

• Clear, accurate and persuasive written communication, with strong attention to detail and editorial judgement.
• Good planning and project management skills, with the ability to manage competing priorities and deliver to agreed timelines.
• Stakeholder management, collaboration and constructive challenge across different levels of seniority and functional expertise.
• Sound judgement in a regulated environment, including the ability to recognise risk, seek appropriate input and escalate early.

Experiences

• Relevant experience in communications, corporate affairs, healthcare communications, pharmaceutical communications, agency, charity or another highly regulated environment.
• Experience developing and delivering communications plans across multiple channels, including internal communications, digital/social content and external communications.
• Strong writing, editing and message development experience.
• Experience working with cross-functional stakeholders and agency partners to deliver projects with multiple dependencies.

Education

• Bachelor’s degree or equivalent professional experience in communications, public relations, marketing, journalism, policy, healthcare or a related discipline.

Behaviours

• Supportive and trusting: works collaboratively, builds confidence with stakeholders and follows through on commitments.
• Continually improving: uses insight, feedback and measurement to improve communications quality and effectiveness.
• Curious and innovative: brings external perspective, tests practical new approaches and stays alert to communications, healthcare and digital trends.
• Bold leader: provides constructive challenge, escalates risks early and communicates with sound judgement.
• Valued contributor: produces high-quality, audience-appropriate work that supports AbbVie UK’s reputation and business priorities
• Empowered, accountable and proactive: manages delivery independently, owns deadlines and seeks timely input where governance or risk requires it.

Must be able to travel to Maidenhead office on AbbVie core days (Tue/Wed/Thur)

AbbVie's UK offices in Maidenhead prioritize accessibility and employee well-being, creating a welcoming environment for everyone. The office includes a large car park for easy access, as well as step-free entry, accessible restrooms, and elevators to accommodate individuals with mobility challenges. The workspace features assistive technologies and adaptable workstations, fostering an inclusive culture. Additionally, there is a dedicated quiet zone for those who prefer to work without distraction. This area maximizes natural light and is strategically positioned for easy access with minimal noise disturbances. If you need specific information or have questions about accessibility arrangements, please let us know during the process.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

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