Communication Officer - Sheriff - POLE II

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent serves as Communication Officer in the E-911 Department, responsible for receiving emergency and non-emergency calls and taking appropriate action, including dispatching information to various response units.

DUTIES:

• Receives emergency calls, gathers maximum amount of information in minimum amount of time, determines appropriate response, and dispatches Department officers and other emergency personnel, such as Indiana State Police, Emergency Medical Services, and Fire.
• Receives non-emergency calls, determines nature of call, responds to inquiries, routes caller to appropriate person, takes messages, or dispatches personnel, such as County and State Highway, Animal Control and Conservation Officers, wreckers, Coroner and Child Protective Services.
• Monitors radio frequency activities of various other law enforcement and public safety agencies within the county and surrounding counties and notifies and/or dispatches local emergency personnel as situations demand. Regularly communicates with field units, assessing unit safety and need for backup, dispatching backup units and other emergency personnel as necessary.
• Receives teletypes pertaining to, but not limited to, criminal histories, driver's licenses, vehicle registrations, gun permits, runaways, missing persons, and stolen property.
• Maintains accurate records/logs of all complaints, restraining and protective orders, and warrants served and recalled. Maintains complete and accurate log of all radio traffic calls, assigns unit(s), follows up on disposition of call, and enters information on log sheet.
• Answers alarms and dispatches police officers for local businesses and residences.
• May clock jail personnel in/out, and periodically assist with jail operations in absence of Jail Officers and/or Matron, such as monitoring security cameras, operating control board, communicating with inmates and booking female detainees.
• Periodically attends prescribed training programs as required. Dispatch’s notices regarding Fire and EMS training and meetings.
• Performs related duties as assigned.