Communications and IT Assistant
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Summary
Supports a Catholic parish's communications and basic IT: edits the weekly bulletin, runs Facebook/Instagram and the parish website, creates flyers and digital content, and troubleshoots routine office technology while liaising with the parish's IT provider. Uses Canva, Adobe Suite, Microsoft Office, and parish platforms like ParishSOFT and eCatholic.
St. Joseph Catholic Church
Communications and IT Assistant
Reports to: Operations Manager
Full-Time, 40 Hours per Week
FLSA: Hourly, Non-Exempt
JOB SUMMARY
The Communications and IT Assistant coordinates and publishes parish communications across print and digital platforms, prepares and maintains the weekly parish bulletin, manages and updates parish social media. The Communications Assistant will also assist with routine computer, software, printer, copier, and other office technology needs, communicating with the parish's IT provider and provides backup administrative support to assist the parish reception as needed.
DUTIES AND RESPONSIBILITIES
- Responsible for maintaining and editing the weekly parish bulletin.
- Coordinate and maintain parish communications using social media and other digital platforms.
- Manage and regularly update the parish social media platforms, including Facebook and Instagram, with engaging, timely, and faith-filled content.
- Work with parish ministries to create flyers, signage, and media to ensure timely updates of activities and upcoming events.
- Assist in providing communication between the parish, ministries, and staff.
- Ensure all communications reflect Catholic teaching, the parish mission, and diocesan branding standards and policies.
- Plan, schedule, and moderate parish social media content; create photo stories and event recaps.
- Assist with parish website updates, electronic communications, and digital display content as needed.
- Bilingual (English/Spanish) preferred; ability to create bilingual communications is a significant plus.
- Learn and assist with the parish's software, communication platforms, and digital display systems, including ParishSOFT, OSV, myParish App, Evangelus, and eCatholic website as needed.
- Assist with routine computer, software, printer, copier, and other office technology needs; communicating with the parish's IT provider.
- Able to manage multiple projects and responsibilities in a fast-paced working environment.
- Provide back-up assistance to other staff as needed.
- Provide administrative backup support as needed, answering phones, greeting and welcoming parishioners and guest, directing inquires, taking messages, forwarding messages, etc.
- Greet and welcome parishioners and guests to the parish campus in a professional and pastoral manner.
- Answer questions, direct inquiries, and notify staff members when they have a visitor.
- Answer calls in a professional and courteous manner, take messages, and route calls accordingly.
- Monitor the designated parish email account and website inquiries, respond to routine questions when appropriate, and forward messages to the corresponding staff member.
KNOWLEDGE, SKILLS, AND ABILITIES
- Bachelor's degree in communications, information technology, computer science, or a related field preferred, or four years of professional experience in a related field.
- Proficiency with design tools (Canva, Adobe Suite, etc.); experience managing social media and websites; and proficiency with desktop publishing and media editing software.
- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to upload, organize, and maintain files across various software applications.
- Experience with databases, specialized software, and digital communication platforms is beneficial.
- Must be familiar with the Church and have knowledge of and commitment to Gospel values, Catholic moral and social teachings, and a sound working knowledge of Church hierarchy and structure.
- Excellent written and verbal communication skills, including proofreading, editing, and preparing clear and effective communications.
- Organized and detail-oriented, with the ability to manage multiple projects and meet deadlines.
- Patient, courteous, tactful, responsible, and able to deliver information clearly.
- Ability to project oneself in a positive, professional, sincere, and friendly manner with respect for the rights of others.
- Must be flexible, innovative, and able to exercise independence in a fast-paced, time-critical environment.
- Must be able to maintain confidential information, exercise good judgment, and work in a team environment.
- Ability to respect and value the cultural richness that makes up the Church and society and strive to celebrate commonalities and differences among various groups.
- Must maintain a valid driver's license.
- Must successfully complete a criminal background check and the Protecting God's Children workshop in accordance with diocesan requirements.
LANGUAGE SKILLS
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, vendors, employees, and the public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.