Communications Manager

Counterpart International is seeking an entrepreneurial, well-rounded Communications Manager to lead digital engagement and storytelling across the organization’s philanthropic, programmatic, and public-facing channels. Reporting to the Senior Director, Philanthropic Partnerships, this role will translate Counterpart’s field-based impact into compelling content for donors, partners, and the general public—spanning web, social media, email, video, and print. The ideal candidate is a versatile generalist who thrives in a fast-paced, build-it-from-scratch environment, is equally comfortable drafting a donor-facing narrative and managing a social content calendar, and brings a genuine passion for impact-driven communications.

Responsibilities:

• Lead digital storytelling strategy across Counterpart’s website, social media, email, and video channels, translating program impact into content for donors, partners, and the public.
• Draft and edit a wide range of materials, including donor communications, funder reports, concept notes, newsletters, blog posts, and the annual report.
• Manage and grow Counterpart’s social media presence, developing an editorial calendar and tracking engagement metrics to refine strategy.
• Partner with program teams and field staff to source stories, photos, and video from Counterpart’s work around the world.
• Support media relations and public-facing events, including drafting press materials and coordinating with external partners.
• Maintain brand and messaging consistency across all external-facing communications and materials.
• Manage relationships with outside vendors and consultants, including designers, videographers, and web developers.
• Track and report on communications and digital engagement metrics to inform strategy and demonstrate impact.

Qualifications:

• Bachelor’s degree in communications, journalism, marketing, international relations, or a related field.
• 5–7 years of professional experience in communications, digital engagement, or storytelling.
• Demonstrated passion for social impact and global development work.
• Exceptional writing and editing skills, with the ability to adapt tone and content for diverse audiences, including donors, media, and the general public.
• Hands-on experience managing digital platforms and tools, such as content management systems, social media management tools, and email marketing platforms (e.g., Mailchimp).
• An entrepreneurial, generalist mindset; comfortable building processes from the ground up and wearing multiple hats on a lean team.
• Strong project management skills, with the ability to juggle multiple priorities and deadlines independently.
• Basic graphic design and/or video editing skills (e.g., Canva, Adobe Creative Suite) strongly preferred.
• Excellent interpersonal skills and the ability to work cross-functionally with program, fundraising, and leadership teams.
• Willingness and ability to travel internationally, as needed.