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Communications Manager

RESPONSIBILITIES

As a communications managers working with Doctors Without Borders/Médecins Sans Frontières (MSF), you will help bring the world’s attention to the communities we work with and the medical humanitarian needs of the people we assist. To do so, you will develop and implement operational communication strategies and materials, while building MSF visibility and acceptance. You will identify communication opportunities and objectives that assist the project’s goal, construct relevant content, identify audiences and utilize effective communication tools.

Whether documenting conditions in a camp for internally displaced people in the Democratic Republic of Congo or collecting testimonies aboard MSF's lifeboats in the Mediterranean, our communications staff play a vital role in enabling MSF to bear witness to injustices and human rights violations.

You will convey MSF communications and advocacy messages to local and international audiences through relevant communications channels. You will help MSF’s project teams manage MSF communications and reputation with communities, patients, colleagues and other key stakeholders; maintain close contact with key local and foreign media; facilitate media visits to projects and act as a spokesperson; produce reports on the local media landscape; manage, develop and supervise locally hired colleagues.

REQUIREMENTS
  • At least four years previous work experience in journalistic communications

  • Previous work experience in producing communications content

  • Social media knowledge and skills (including community management)

  • Expert-level fluency in English and French (minimum level C1 in both). Refer to this evaluation grid. Other languages such as Spanish, Arabic, and Portuguese are valued but not required.

  • Self-driven with the ability to take initiative

  • People management skills

  • Negotiation skills and a diplomatic approach

  • Minimum one year of professional experience in contexts similar to where MSF works (armed conflicts, disasters, public health emergencies or situations of healthcare exclusion)

  • Available for a minimum of six to 12 months

  • Audiovisual skills (photo, video, editing)

ASSETS
  • Degree in journalism, communications, humanitarian affairs, political sciences or related university degree.

MSF CORE COMPETENCIES

  • Behavioural flexibility: Level 2, Adapts behaviour to the needs of the situation

  • Teamwork and cooperation: Level 2, Shares information and coordinates with team and others

  • Result and quality orientation: Level 2, Works towards objectives, preserving established standards

  • Commitment to MSF principles: Level 1, Demonstrates knowledge of and accepts MSF’s principles

  • People management: Level 2, Gives feedback and sets limits

  • Cross-cultural awareness: Level 3, Demonstrates an integrating attitude

  • Stress management: Level 2, Manages own stress

  • Understanding of equity, diversity and inclusion (EDI): Level 1, Familiarity with EDI concepts and their application in a humanitarian context.

To find out more about MSF core competencies, please look here.

You can find a comprehensive view of MSF career paths here.

See also

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