Communities In Schools - TRIO Program Manager - INTERNAL CANDIDATES ONLY

INTERNAL CANDIDATES ONLY

Job Title: TRIO Program Manager

Department: Programming

Reports To: Director of Program Operations

Status: Full-Time, Exempt

SUMMARY

The TRIO Program Manager serves as the operational leader for CIS Charlotte's TRIO grant activities. This position requires demonstrated expertise in federal grant compliance, monitoring, data quality, and organizational management. The Manager coordinates daily implementation, TRIO staff and administrative support, maintains reliable Blumen records, and ensures timely, accurate reporting and program fidelity. The successful candidate must bring exceptional organizational skills, attention to detail, and demonstrated experience establishing accountability systems. The Manager must independently identify compliance risks, validate data, resolve documentation gaps, and maintain monitoring-ready records from day one. All TRIO-funded duties must remain aligned with the approved award.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead daily TRIO operations and coordinate four program staff and TRIO specific administrative support.
• Ensure compliance with applicable federal TRIO regulations, award terms, eligibility requirements, and approved activities.
• Build and maintain compliance calendars, monitoring tools, documentation standards, and tracking systems for all deadlines and deliverables.
• Own data accuracy, completeness, timeliness, and integrity in Blumen; validate source documentation and resolve discrepancies.
• Conduct routine internal compliance reviews, participant file audits, and data quality checks; document findings and corrective actions.
• Maintain organized, secure, monitoring-ready program records and coordinate preparations for external reviews.
• Coordinate accurate and timely grant reports, including Annual Performance Report data validation, with authorized grant leadership.
• Monitor grant objectives and use performance data to identify service gaps and drive improvements.
• Coordinate recruitment, enrollment, retention, college access and readiness, and other approved TRIO services.
• Monitor program fidelity, approved spending, procurement documentation, and grant deadlines with Finance.
• Set staff documentation expectations, lead meetings, coordinate onboarding, and provide operational coaching.
• Serve as an operational contact for TRIO grant matters and authorized school and community partnerships.
• Escalate compliance risks and service barriers promptly to the Director of Program Operations with documented recommendations.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required:

EDUCATION and EXPERIENCE

• Bachelor's degree in education, higher education administration, public administration, business administration, or related field required; master's preferred.
• At least one year of progressively responsible experience in federally funded programs, grant compliance, program operations, or data management; subject to HR review.
• Demonstrated experience with compliance monitoring, data validation, documentation quality assurance, reporting deadlines, and corrective action required.
• Proven experience creating systems to track deliverables, organize records, and maintain accountability required.
• Federal TRIO or comparable U.S. Department of Education grant experience strongly preferred; Blumen experience preferred.

SKILLS REQUIREMENT

• Exceptional organization, meticulous attention to detail, and ability to manage complex deadlines and competing priorities.
• Advanced understanding of data integrity, compliance monitoring, quality assurance, and documentation standards.
• Ability to independently identify risks, investigate discrepancies, implement corrections, and sustain monitoring-ready records.
• Strong analytical judgment, spreadsheet and database proficiency, and ability to translate data into operational improvements.
• Effective communication, confidentiality, collaboration, and operational coaching skills.
• Demonstrated independent follow-through and accountability for grant specific results.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; use hands to handle, feel and keyboard; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or bend. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT

The position is located within the Charlotte-Mecklenburg area. Regular and satisfactory attendance, punctuality, timely documentation, and fulfillment of program deliverables are required. Travel and site-based expectations are subject to HR review.

The statements herein describe essential functions and are not an all-inclusive list. Criminal background check and pre-employment drug test required; other checks as applicable.