Community Ambassador PT

Location: Property - Onsite
Status: Part-Time, Hourly
Reports To: General Manager

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.
We live our core values every day:

• People-First Service
• Accountability
• Empowerment
• Grit & Perseverance
• Diversity, Inclusion & Belonging

Position Summary

The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.

What You’ll Do

Resident Engagement & Programming

• Plan and execute social and developmental programs to enhance the resident experience
• Build relationships with residents through one-on-one interactions and community involvement
• Support a positive, inclusive, and engaging community environment
• Serve as a resource for residents regarding community services and local resources

Leasing & Marketing Support

• Assist with leasing efforts including tours, follow-ups, and housing events
• Participate in outreach marketing activities such as housing fairs and campus events
• Promote the community through social engagement and peer networking

Office & Operational Support

• Cover scheduled office shifts, including evenings and weekends
• Support daily office functions including customer service and administrative tasks
• Assist with move-in and move-out processes

On-Call & Community Support

• Participate in rotating on-call responsibilities
• Respond to lockouts, noise complaints, and resident concerns
• Assist in handling emergency situations as needed

Leadership & Representation

• Serve as a role model and ambassador for the B.HOM brand
• Promote a positive and professional image within the community
• Support conflict resolution and community standards

Additional Responsibilities

• Perform other duties as assigned to support community success

What We’re Looking For

Required Skills & Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple responsibilities and stay organized
• Positive attitude and strong customer service mindset
• Ability to maintain confidentiality and professionalism
• Proficiency in Microsoft Office and social media platforms
• Must be enrolled as a student and meet academic requirements:
  • Minimum 12 undergraduate credit hours (or 6 graduate hours)
  • Minimum 2.5 cumulative GPA (must be maintained)
• Must be able to live on-site in assigned staff housing
• Must be available to move in prior to the start of the academic year for training

Work Schedule

• Approximately 20 hours per week
• Includes office hours, events, marketing activities, and on-call responsibilities
• Evenings, weekends, and on-call shifts required

Physical Requirements

• Ability to move throughout the property and attend events
• Frequent use of computer and office equipment
• Ability to communicate effectively in person, phone, and written formats
• Occasionally lift up to 30 lbs.

Why Join B.HOM?

• Competitive compensation and/or housing benefits (where applicable)
• Valuable leadership and professional development experience
• Opportunity to build transferable skills in marketing, sales, and operations
• 401(k) with company matc
• Sick and safe time
• A people-first culture focused on development and success