Community Association Manager
Description
Overview: Atlanta Habitat creates opportunities to transform lives through community-built sustainable homeownership, guided by our core values: purpose, excellence, servant leadership, humanity and positivity. As Atlanta Habitat evolves from a respected affordable housing nonprofit into a leading community development organization, we are scaling our impact by focusing on housing innovation, planned communities, neighborhood transformation, and the long-term economic mobility of families.
Job Summary: The Community Association Manager is responsible for supporting the long-term success, stability, and sustainability of Atlanta Habitat communities. This position serves as the primary liaison between homeowners, community associations, resident leaders, and third-party property management partners. The Manager oversees community association development and governance, Homeowner Education, and property management coordination to ensure communities remain well-managed, financially sustainable, and resident led.
Key Responsibilities
Community Association Development and Governance
- Support the establishment, organization, and transition of homeowner and community associations from developer control to homeowner leadership.
- Serve as Atlanta Habitat's primary liaison to association boards and resident leaders.
- Provide training, technical assistance, and leadership development for board members.
- Assist with annual meetings, elections, governing document interpretation, and board succession planning.
- Monitor compliance with governing documents, policies, and applicable state and federal regulations.
- Maintain association records and documentation related to governance and transition activities.
Property Management Oversight
- Manage the relationship with third-party property management companies serving Atlanta Habitat communities.
- Review management reports, budgets, maintenance plans, and operational recommendations.
- Coordinate resolution of homeowner concerns, maintenance issues, and community-related inquiries.
- Facilitate communication among residents, boards, and property management partners.
Resident Services and Community Engagement
- Provide Instruction for the required Community Stewardship courses and update training when necessary.
- Develop and implement programs that promote resident participation, leadership development, and neighborhood pride.
- Facilitate neighborhood meetings, workshops, and community-building activities.
- Connect homeowners with Atlanta Habitat programs, community resources, and external service providers.
Strategic Planning and Reporting
- Track and report key performance indicators related to community association health, resident engagement, and neighborhood conditions.
- Prepare regular reports and recommendations for leadership.
- Assist in developing policies, procedures, and best practices that strengthen community operations and resident outcomes.
- Support organizational goals related to homeowner success, neighborhood stabilization, and community impact.