Community Association Manager (General Manager)

Join our Team! Leland Management is seeking a General Manager (onsite Community Association Manager) for one of our communities in the South Ocala, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 16 consecutive years, including winning first place in our category for 2021! The position is full-time with a competitive salary and excellent benefits.

Summary: The Executive Director CAM (General Manger) serves as operating officer for the community. Responsible for administration, operations, and maintenance of the overall community including common areas and facilities, ensuring services are conducted and fulfilled in a manner consistent with the goals and objectives of Leland and the Board of Directors based on the association’s needs.

Duties and Responsibilities

• Based on sound fiscal policy, applicable state regulatory agency regulations, and membership needs, budgets and oversees annual operating, cash flow, capital expenditure, and reserve fund expenditures on behalf of the Association’s Board of Directors.

• In conjunction with the preparation of annual budgets, make recommendations on annual base assessments, special use fees, and special benefited and exclusive use assessments.

• Direct a financial program designed to achieve operational self-sufficiency, maximum return on investment accounts, and afford security over Association assets.

• Complies with and enforces the governing documents, while implementing policies of the Board. Recommends facility operating instructions and program guidelines consistent with governing documents and Board policies.

• Prepares and presents recommendations, analyses, and topics of general interest to the Board and membership.

• Works with the membership to overcome problems of mutual concern and resolve conflicts. In all cases, works to ensure that the interests of the majority are both protected and supported.

• Evaluates the condition of all association facilities and common use properties on an ongoing basis, effecting remedial action as necessary to ensure the appropriate quality of service and program for the membership.

• Becomes knowledgeable of and implements all operating manuals.

• Supervises and provides both training and professional development programs for assigned staff, incorporating Leland’s training and development programs to incorporate customer service-oriented concepts and philosophies.

• Prepares and implements short-term and long-term operating plans for Board review and approval, to include goals and strategies for accomplishment.

• Develops and promotes an effective and informative membership communications program, ensuring wide dissemination of diversified materials.

• Ensures compliance with all regulatory requirements pertaining to health, hygiene, and safety. Develops and promotes related awareness, inspection, and remedial action programs.

• Provides leadership, direction and guidance on the design, construction, and setup of remodeling’s and updates within community facilities.

• Creates strategic and operational plans on a performance basis to assist in the due diligence, feasibility, and planning for the future needs of the community.

• Contributes to the strategic and policy making efforts of the community through participation on the Operating Committee.