Community Engagement Manager

Position Overview & Purpose

The Community Engagement Manager is responsible for developing and managing strategic community relationships to increase brand awareness and drive event-based business development opportunities. Acting as a key ambassador for LiveOak Fiber, this role will build meaningful partnerships with local businesses, nonprofits, and community leaders while planning and executing engagement events that align with the company’s business objectives.

The ideal candidate will have strong networking skills, a passion for community involvement, and a proven ability to create impactful engagement initiatives that contribute to business growth.

Essential Duties & Responsibilities

1. Community Relations & Partnership Development

• Establish and maintain strong relationships with local businesses, community leaders, nonprofit organizations, and other stakeholders.
• Represent LiveOak Fiber at community events, forums, and business networking meetings to increase brand visibility and engagement.
• Identify and collaborate on sponsorship and co-branding opportunities that align with LiveOak Fiber’s mission.

2. Event Planning & Execution

• Develop and execute strategic event plans to support business development goals.
• Manage all aspects of event execution, including logistics, vendor coordination, on-site management, and attendee engagement.
• Track event performance, measure ROI, and adjust strategies based on data insights.

3. Marketing & Community Outreach

• Collaborate with the marketing team to align community engagement efforts with broader brand messaging and promotional campaigns.
• Develop localized marketing initiatives that resonate with target audiences.
• Utilize social media, email marketing, and in-person outreach to drive event participation and enhance community involvement.

4. Business Development & Lead Generation

• Identify new business opportunities through community relationships and event-driven interactions.
• Maintain a database of potential leads, strategic partnerships, and sponsorships for follow-up and long-term relationship management.
• Provide regular reports to senior leadership on community engagement impact and business development results.

5. Public Relations & Brand Representation

• Act as the face of LiveOak Fiber in the local community, advocating for digital connectivity and fiber-optic solutions.
• Ensure all community interactions reflect the company’s mission, values, and commitment to customer satisfaction.

Knowledge, Skills & Abilities

· Strong relationship-building and networking skills with the ability to develop trust and rapport quickly.

· Excellent verbal and written communication skills, including public speaking.

· Proven experience in planning and executing successful events.

· Knowledge of community engagement best practices and business development strategies.

· Ability to work independently while collaborating with cross-functional teams.

· Proficiency in CRM software, project management tools, and social media platforms.

· Familiarity with the Niceville, Florida community is a plus.

Basic Qualifications & Competencies

· Bachelor’s degree in Marketing, Business, Communications, Public Relations, or a related field.

· 3-5 years of experience in community relations, event management, or business development.

· Demonstrated ability to manage events and achieve measurable business results.

· Must be able to provide proof of eligibility to work in the U.S.

Preferred Qualifications & Competencies

· Experience in the telecommunications or technology industry.

· Previous experience working with nonprofit organizations or business networking groups.

· Understanding of fiber-optic internet services and broadband infrastructure

Physical Demands & Working Environment

· Walking: up to 30%

· Standing: up to 30%

· Reaching: up to 10%

· Lifting and/or bending: up to 10%

· Work environment: Primarily indoors, with frequent outdoor and off-site event participation.

· Able to lift up to 25 pounds.

· Travel: Up to 25% for networking events, community meetings, and business development activities.