Designer Fund

Discussion

Community Engagement Specialist

You will lead community engagement efforts for a high-visibility transit network relaunch in Mobile, AL, combining relationship-driven community work with a milestone-driven launch playbook. You'll own the full engagement plan from pre-launch outreach through post-launch follow-up, working closely with riders, caregivers, community organizations, and city leadership to ensure messaging is careful, inclusive, and credible. This is a contract role requiring full-time in-person presence in Mobile, AL.

Responsibilities

  • Own and execute the community engagement plan for the network redesign, including rebranding and network changes
  • Build trusted relationships with community organizations, advocates, and local leaders
  • Recruit champion partner organizations and lead train-the-trainer sessions
  • Drive distribution of digital and print education toolkits across Mobile
  • Plan and lead community events, tabling, and on-the-ground outreach at transit hubs, hospitals, colleges, and senior-serving locations
  • Facilitate rider focus groups and listening sessions and translate insights into recommendations
  • Design and deliver accessibility-, paratransit-, and senior-focused education sessions
  • Distribute rider- and organization-facing materials such as FAQs, one-pagers, and toolkits
  • Support municipal and partner briefings with talking points and pre-read materials
  • Flag community concerns and recommend ways to address them before they escalate
  • Serve as the senior local point of contact for community questions and concerns
  • Mentor a field intern on outreach tracking, event support, and weekly feedback capture
  • Provide regular written updates on outreach progress, feedback themes, and risks

Requirements

  • 5+ years in community engagement, advocacy, public affairs, or nonprofit partnership roles, or equivalent consulting experience in public-facing programs
  • Proven success building trust with community organizations, especially disability, senior, and equity-focused stakeholders
  • Comfortable in politically sensitive environments
  • Experience facilitating trainings, focus groups, and partner meetings
  • Track record delivering measurable outreach outcomes
  • Excellent verbal and written communication skills
  • Self-directed on a part-time contract, able to manage own plan, trackers, and invoices
  • Mobile, AL / Gulf South experience or demonstrated ability to work credibly in a mid-size Southern city strongly preferred
  • Valid driver's license and reliable transportation for regular field work required
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