COMMUNITY HEALTH WORKER

The Community Health Worker is part of the Grasshopper Group clinical team. The CHW meets patients at intake, identifies social needs that affect substance use disorder treatment and recovery, and supports patients through the full treatment episode. The CHW helps patients transition between levels of care and re-engages patients who step away from treatment. This position works under licensed practitioner supervision and Indiana Medicaid CHW standards.

Responsibilities

• Complete social determinants of health (SDOH) screenings with patients at intake.
• Develop and update SDOH support plans in coordination with the treatment team.
• Connect patients to housing, transportation, employment, childcare, food access, and benefits and insurance enrollment.
• Provide or coordinate transportation to treatment and recovery services.
• Support patient transitions from intensive outpatient programming to outpatient care and community-based recovery.
• Follow up with patients who miss appointments or disengage and help them return to care.
• Coordinate referrals and warm handoffs with community partners, with patient consent.
• Document services in the electronic health record within required timeframes and submit program data on schedule.
• Complete time and effort documentation required for federally funded positions.
• Serve as a mandated reporter of suspected abuse or neglect under Indiana law.
• Maintain confidentiality under 42 CFR Part 2, HIPAA, and organizational policy.
• Complete required training and competency assessments at orientation, 90 days, and annually.
• Participate in staff meetings, network meetings, and community outreach events.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Indiana Community Health Worker certification preferred; if not certified at hire, must obtain certification within timeframes established by CFS, Corp.
• Valid Indiana driver’s license, reliable transportation, and auto insurance meeting organizational requirements.
• Experience in behavioral health, substance use disorder services, case management, or community resource navigation preferred.
• Knowledge of community resources in Knox and Daviess Counties preferred.
• Strong communication, organization, and documentation skills.
• Ability to pass a criminal background check and other pre-employment screenings.