Community Health Worker, Enhanced Care Management (PSH)

About Cardea Health:

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations.

Mission Statement:

Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations.

Workplace Culture:

Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

Our Cardea CARE(S) Values include:

• Compassion
  Big heart, steady presence

• Accountability
  We own it: the work, the follow-through, the impact.

• Respect
  We assume good intent and keep it real

• Engagement
  We lean in and figure it out together.

• Support
  We’ve got each other across roles, teams, and sites.

These values guide how we care for residents, collaborate with colleagues, and represent Cardea Health in the community.

Primary Work Location:

KCC The Kelly Cullen Community is located in the Tenderloin neighborhood of San Francisco and is home to 174 individuals with extremely low incomes, including those that experienced homelessness and are currently living with health challenges. On-site social services are run by the Tenderloin Neighborhood Development Corporation; clinical services are provided by Cardea Health.

Job Summary:

The Community Health Worker (CHW) is an essential member of Cardea Health’s Enhanced Care Management (ECM) team, supporting residents of Permanent Supportive Housing (PSH) who are living with complex medical, behavioral health, and social needs. The CHW leverages their lived and/or community-based experience to build trust, engage clients in care, and coordinate services that promote health, housing stability, and overall well-being. Working under the direction of the ECM Care Manager, the CHW serves as a bridge between clients, healthcare providers, housing staff, and community resources.