Community Health Worker - Outreach Specialist- Covington County

Position Overview:

We are seeking a dedicated and community-focused Community Health Worker – Outreach Specialist to join our team. This position operates within a Certified Community Behavioral Health Clinic (CCBHC) model, supporting integrated behavioral and physical healthcare while increasing community awareness and access to services. In this role, you will engage consumers, families, providers, and community partners through outreach, screenings, referrals, education, and follow-up services designed to reduce barriers to care and promote recovery, wellness, and continuity of care.

Qualifications:

• Must have a High School Diploma or GED; additional education or qualifications in healthcare or social services preferred

• Strong communication, interpersonal, and organizational skills

• Ability to establish positive relationships with consumers experiencing mental health and substance use challenges

• Knowledge of behavioral health, community resources, and basic intervention and care coordination principles

• Ability to professionally represent the organization at community events and public activities

• Strong organizational skills for coordinating outreach events, schedules, referrals, and follow-up activities

• Proficiency with basic computer systems, electronic documentation, and healthcare management software

• Must have a current Alabama driver’s license, approved driving record, eligibility for coverage under center liability insurance, individually held vehicle liability insurance, and a clear background check

Responsibilities:

• Conduct consumer screenings, engage individuals in their care, and provide timely follow-up and connection to appropriate services

• Provide support, education, consultation, and resources to consumers, families, healthcare providers, and community organizations

• Coordinate referrals and collaborate with staff and community partners to promote continuity of care within the CCBHC care model

• Maintain and utilize referral systems to connect consumers with behavioral health treatment, physical healthcare, social services, and community resources

• Monitor consumer needs and assist with follow-up to support successful transitions and continued engagement in care

• Plan, coordinate, and participate in community outreach activities, including health fairs, tabling events, presentations, and awareness initiatives

• Develop and maintain positive relationships with community partners, agencies, providers, and the public to increase awareness of available services

• Help identify and reduce barriers that may prevent individuals and families from accessing needed behavioral health and healthcare services

• Assist with the development and distribution of outreach materials, educational information, and promotional resources

• Maintain accurate and timely documentation of consumer interactions, referrals, outreach activities, events, and outcomes in accordance with agency and CCBHC requirements

Must have High School Diploma or GED with solid computer skills and one year or paid or volunteer experience in community health, medical records, call-center patient support or quality assurance work.

ALL candidates must be able to type and have basic computer skills, possess a valid driver’s license, eligibility for coverage under center liability insurance and individually held vehicle liability insurance with a clear background check.