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Community Initiatives Program Coordinator

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The Program Coordinator supports the operational and programmatic needs of the Community Initiatives Department. This role provides cross-functional support for a range of programs—including the Community Cat Program, Pets in Crisis Support Program, Pet Connectors, and additional department initiatives—ensuring cohesive implementation, coordination, and community engagement.

Key Responsibilities

Community Cat Program Support

  • Assist with TNR (trap-neuter-return) operations, logistics, and data entry
  • Coordinate delivery of traps and kitten kits to affiliates or volunteers
  • Support trapping events, volunteer engagement, and program communications
  • Assist with the Neighborhood Ambassador Program by preparing outreach materials and supporting communications and event logistics

Pets in Crisis Support

  • Provide back-up and administrative support to the Pets in Crisis Coordinator as needed

Partner & Affiliate Relationship Management

  • Serve as the point of contact for local partners, addressing inquiries and ensuring smooth collaboration
  • Develop, maintain, and strengthen placement partnerships with rescue groups and community organizations, ensuring alignment in mission, philosophy, and approach
  • Maintain consistent communication with partner agencies to identify needs and deliver appropriate services and resources

Partner Membership Model Management

  • Lead recruitment, onboarding, and engagement of member organizations participating in the AHS Partner Membership Model
  • Manage communications, renewals, and records related to partner benefits, such as adoption showcases, discounted vet services, event space usage, training access, and Food & Supply Bank resources
  • Coordinate training sessions, partner meetings, and collaborative events to strengthen relationships and build capacity among members
  • Develop systems and processes to ensure the model is scalable, transparent, and value-driven for both AHS and its partners

Events & Outreach Coordination

  • In coordination with the Director of Community Initiatives, plan and execute department-led outreach events including community workshops, conferences, and educational events
  • Work collaboratively with other departments to manage logistics such as venue setup, volunteer coordination, community partner communication, and preparation of promotional materials
  • Represent the department at tabling events, speaking engagements, and collaborative outreach activities
  • Support company-wide events and initiatives by providing coordination, setup, and follow-through, as needed

Cross-Departmental Collaboration

  • Work closely with Community Engagement, Animal Health, Shelter Solutions, and Statewide Teams to ensure cohesive execution of programming, engagement opportunities, and branding expectations
  • Assist with aligning locally focused Community Initiatives work with Statewide thought leadership while ensuring both remain distinct and complementary