Community Lead Executive / Associate
RESPONSIBILITIES
Front Desk Management
- Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
- Conduct and explore marketing strategies and channels to drive new tenants.
- Greet clients and guests. Manage entry access of clients, visitors or guests. Conduct centre tours.
- Respond to products and offerings, service-related queries or requests from clients, visitors or tenants.
- Building relationships with business associates, vendors and tenants.
- Ensure all the documents and google drives are up to date.
- Prepare contracts and invoices where necesssary.
- Keep the front desk clean and organized.
- Notify clients of any food deliveries and couriers.
- Mail collection and sorting.
- Handle administrative and operational tasks well. Answer any questions from clients and tenants related to the communal spaces policies, procedures and promote community etiquette.
e-Marketing
- Conduct and explore various marketing strategies and channels to drive new tenants.
- Explore e-marketing channels/platform to support and drive new businesses.
JOB REQUIREMENTS
- Good spoken English and Mandarin (required to communicate to Mandarin speaking clients).
- Proficient in MS Office and google drive
- Customer service and/or administrative operational experience a plus.
- Must have good initiatives, verbal and written communication skills.
- Team player knowing how to prioritize work, able to function independently, has multi-tasking skills and work well with a team.
- Friendly, cheerful and energetic