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Capitol Hill Healthcare

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Community Liaison

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Description

Job Summary

The Community Liaison is crucial in building and maintaining positive relationships between our Skilled Nursing Facility (SNF) and the surrounding community. This position serves as a representative of the SNF and is responsible for establishing connections with healthcare providers, community organizations, and potential referral sources. The Community Liaison promotes the services and benefits of our SNF to the community and facilitates the admission process for prospective residents.

Key Responsibilities

  1. Outreach: Conduct presentations, educational sessions, and facility tours for healthcare professionals, community groups, and potential residents and their families.
  2. Admission Process Facilitation: Serve as a point of contact for prospective residents and their families. Provide information about our services, admissions criteria, and payment options. Collaborate with the admissions team to ensure a smooth transition for new residents.
  3. Community Education: Conduct educational sessions and workshops for healthcare professionals, community organizations, and the public. Increase awareness and understanding of our capabilities, programs, and specialized services.
  4. Collaborative Partnerships: Collaborate with local organizations, senior centers, and community groups to foster partnerships and enhance our involvement in community events, health fairs, and initiatives.
  5. Compliance: Adhere to legal and regulatory requirements related to long-term care and healthcare privacy. Ensure all activities are in line with ethical standards and organizational policies.
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