Community Liaison

Community LiaisonWhat You Must Have:

Bachelor’s degree or equivalent experience and knowledge in sales management
Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance
3-5 years professional sales experience, preferably in the healthcare industry
Demonstrated history of developing sales and growth
Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
Experience with EMR/Customer Relationship software is a plus
Must have an outstanding interpersonal, communication and presentation skills along with a strong executive presence

Full Time Employee Benefits

Competitive Pay
Medical, Dental & Vision insurance
Paid Time Off
Paid holidays
401k with up to 4% employer matching
Tuition reimbursement
Company car for qualifying individuals
Mileage reimbursement

What You Will Do:

Call on physicians, multiple facility types such as hospitals, skilled nursing and rehabilitation facilities, discharge planning, assisted living or other senior living settings within an assigned territory to open new accounts, develop existing relationships and promote hospice referrals and community resources
Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals
Utilize customer relationship management tool, RSL, and other tools provided to effectively manage accounts and performance
Interact with internal/external customers with the highest level of integrity
Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary.
Work closely with agency leadership to meet growth and development targets
Assist and perform explanation of hospice services and documentation
Flexibility in work schedule as referral source, patients and families may require after hours and weekend consultations
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures