Community Manager

The Community Manager is responsible for overseeing the daily operations of a 67-unit affordable housing community serving individuals and families who have experienced homelessness, have disabilities, or are considered low-income. This role fosters a safe, supportive, and well-maintained living environment while ensuring compliance with housing regulations, promoting resident stability, and delivering exceptional customer service.

Responsibilities:

• Understands and enforces the CCHS property management policies and procedures; the community’s rules and regulations; and the terms of the lease and other addenda to the lease.
• Achieves the goals and objectives established for the property.
• Complies with the Washington state residential Landlord & Tenant Act all other governmental laws and regulations.
• Immediately reports any safety or health hazard or usual event to supervisor.
• Operates the property within the budgeted guidelines established for the property.
• Ensures all services and work are completed as contracted prior to approval of invoices.
• Ensure all invoices are coded in accordance with the descriptive Chart of Accounts. Promptly approves and submits all property invoices for payment.
• Ensures that site employees promote high standards of professional appearance and positive relationship with residents, owners, co-workers, contractors, and vendors.
• Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.
• Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.
• Assists in budget preparation and budget tracking.
• Shows units available to be rented. Conducts move-in inspections and completes condition checklist with the Maintenance Technician.
• Personally, inspects the property daily, including all common areas, parking lots, and vacant apartments.
• Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.
• Prepares and distributes financial, leasing, and other related reports and documents promptly.
• Maintains accurate and complete resident, unit and property records.
• Collaborates with the Residential Services Coordinator to ensure that resident services and property management are compatibly carried out.
• Ensures that all tenants are timely in payment of rent, maintenance charges and other charges due.
• Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings,
• Ensures compliance with Fair Housing Laws. Facilitates positive and effective resolution of tenant related problems and complaints and refers residents to appropriate resident service providers, as necessary.
• Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.
• Performs all work assignments as requested by supervisor.