Community Mental Health Coordinator

Job Purpose:

Under the supervision of the Mental Health Program Manager, the CMHC provides clerical/clinical coordination with multiple agencies and providers in the community in order to connect patients with appropriate Behavioral Health care and resources programs.

Duties/Responsibilities:

· This position will be the primary liaison between individuals and organizations who provide Behavioral Health services

· Create and maintain relationships with private practice and agencies regarding counseling, psychiatric, and care coordination services across community partners.

· Represent community behavioral Health program in sponsored events and activities as applicable.

· Assist patients in referral process, maintain scheduling for multiple providers, request documents from community agencies to coordinate care, and manage feedback from patients and providers.

· Acts as the first point of contact for mental health patients and provide relief for day-to-day clerical support to administrative office activities for the behavioral health team.

· Adheres to all mental health protocols regarding the management and compassionate care of patients undergoing behavioral health crisis.

· Contribute to the creation of policies, procedures, and workflows for CMHC position.

· Demonstrate awareness and sensitivity in the delivery of activities and events as it relates to the cultural and socioeconomic characteristics of the populations served.

· Accurately determine patient needs and match those individuals to the appropriate level of care.

· Other duties as assigned.

· Ability to adapt and respond with communication strategies to stabilize, slow, or reduce the intensity of a potentially high stress situation.