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Graham Windham

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Community Pathway Worker - Harlem School Based Early Support (50267)

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Job Title: Community Pathway Worker (Harlem)

Program: School Based Early Support

Report to: Program Director (SBES)

About Graham Windham

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

The School Based Early Support Program (SBES) of Graham Windham is a new family support model that focuses on providing support to families whose children are served within the Bronx community school district 8 (Hunts Point) and/or all 3 schools located in Manhattan 4&5 (central and east Harlem). The program enhances partnerships between schools and community providers, offers case management, facilitates parent-support and education groups, and helps families with their basic needs.

Position Overview

The Community Pathway Worker will play a vital role in providing direct support to families within the school community. Using a strengths-based Appreciative Inquiry lens the Community Pathway worker builds strong and productive relationships and uses motivational interviewing techniques to empower families to reach their goals including creating and sustaining thriving environments for their children.

Key Responsibilities:

  • Family Support and Empowerment:
    • Provide case management services to (8) families in Manhattan (central and east Harlem) who voluntarily enroll in the program.
    • Partner with families across 3 schools to develop and implement individualized support plans.
    • Utilize motivational interviewing techniques to support families in identifying their strengths, setting goals, and overcoming challenges.
    • Provide advocacy and connect families with appropriate resources within the community and other supportive systems (housing, public assistance, OPWDD).
    • Conduct Success (Home) Visits to families as needed
    • Complete required documentation on family engagement.
  • Parent Education and Support:
    • Co-facilitate parent support groups alongside the School Outreach Liaison using the evidence-based Triple P Model, which empowers parents with positive techniques to manage challenging behaviors and build strong relationships with their children.
    • Facilitate open communication and peer support within the parent groups.
    • Attend meetings and trainings at partner schools.
  • Collaboration and Outreach:
    • Work collaboratively with the School Outreach Liaison and other SBES staff to support school partnership and develop strong relationship with families and communities.
    • Assist with school program events and initiatives focused on supporting families within the school community.
    • Work collaboratively with Program Director, Supervisors, Case Planners, and other program staff to organize services.
  • Build a strong and supportive school community:
    • Serve as a trusted liaison between families, Graham programs and community partners.
    • Using an Appreciative Inquiry Lens, proactively build trust and rapport with families from diverse backgrounds and promote a respectful, inclusive and solution-focused culture within all 3 schools.
    • Meet with school teams weekly to identify students that can benefit from supports offered by SBES team.
    • Educate school staff about the program and its target population.
    • Keep all stakeholders informed through regular communication, including newsletters, social media, and meetings.
    • Track program participation, outcomes, and data in Graham’s database to maintain accurate records.
    • Implement data-driven improvements and stay up-to-date on best practices in family support and child development.
  • Stay Current on Family Support Best Practices: Attend relevant trainings and workshops to continuously improve program effectiveness. Including but not limited to Appreciative Inquiry, Motivational Interviewing, Trauma informed care, cultural competency and other workforce development trainings.
  • Regularly travels among all 3 schools located in Manhattan Districts 4&5 (central and east Harlem).
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