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Community Philanthropy Manager, Direct Response

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Role: Community Philanthropy Manager, Direct Response
Location: This role will be remote in the continental United States, Alaska, or Hawaii
Reports to: Vice President of Community Philanthropy
Classification: Exempt Full Time
Union Role? Yes
Starting Salary Range: $79,040- $87,360

Summary:
This role is responsible for providing direction and operational support for The Trevor Project’s annual integrated direct/digital fundraising campaign strategy as well as serving as the point of contact for the organization’s fundraising agency/vendor(s) of record. You will have primary responsibility for the implementation of all integrated direct/digital fundraising plans and have oversight and project management responsibility for all direct & digital appeals. You’ll work closely with the Individual Philanthropy, Development Operations, and the Marketing, Communications & Content Teams - ensuring alignment with organizational messages, supporting donor data management, and executing complex fundraising campaigns.

Roles and Responsibilities:

  • Be responsible for managing all aspects of Community Philanthropy’s integrated fundraising campaigns, to include direct mail, email appeals, advertising, search engine marketing, mobile fundraising, and social media fundraising

  • Create effective segmentation strategies that employ integrated direct/digital best practices and improve donor participation and engagement

  • Leads the project management (through Asana) of integrated direct/digital fundraising campaigns to produce cultivation, solicitation, and stewardship pieces including direct mail pieces, letters, emails, web, and other media pieces

  • Manage projects with vendors including direct marketing agency, printers, mail house, merge purge, etc.

  • Demonstrate fair, ethical, and equitable business practices

  • Learn eagerly, share knowledge appropriately, and improve continuously

  • Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines

  • Work, communicate, and collaborate effectively with others

  • Demonstrate attention to detail and accuracy in all work

  • Demonstrate a commitment to fostering and maintaining an environment of diversity, inclusion, and belonging

  • Other relevant duties and responsibilities as assigned

Minimum Qualifications:

  • Previous direct response marketing experience at an agency, nonprofit, or higher education institution. At least 3-5 years experience in this area.

  • You have deep knowledge of both the art and science of direct response marketing and a proven track record as a fundraiser with individual gifts.

  • Proficiency in:

  • Proficiency in:

  • Direct marketing best practices including A/B testing; developing solid fundraising tests and controls and writing and editing fundraising appeals, for digital and print.

  • Prior experience using digital tools including email marketing and SMS/mobile giving platforms

  • Analytical with a high level of confidence working with data and developing data segmentation

  • Familiarity with using the Google platform including Google Docs, Sheets, and Presentations.

  • Keen understanding of the importance of data in direct marketing. Comfortable and swift with using Google Sheets and Microsoft Excel.

  • You have a strong facility with fundraising software (Salesforce preferred) and a broad understanding of donor acquisition, retention, digital giving, and moves management.

  • You have used and can develop HTML/emails and SMS messages in various platforms such as MailChimp and texting platforms.

  • Proficiency in spoken and written English

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What this application asks

lever

Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Other website

  • Cover Letter upload · optional
  • Your Legal Name
  • Do you have a chosen name that we should use?
  • Complete Street Address
  • City, State, & Zip Code
  • Are you legally authorized to work in the United States for any employer? choose one
  • Will you now or in the future require The Trevor Project to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status. choose one
  • Do you understand that applicants must be authorized to work for ANY employer in the U.S., and that we are unable to sponsor or take over sponsorship of an employment Visa at this time? choose one
  • Given the salary posted for this position, what are your salary expectations? (Please indicate a dollar amount)
  • In which time zone are you located? choose one · optional
  • How did you learn about this opportunity? choose one · optional
  • If you selected "Other" or "Referral", please specify here. optional
  • Are you a current employee of the Trevor Project? choose one
  • If you are a current employee of the Trevor Project, have you been in your position for at least one year? (Note: To be considered eligible to apply for new positions within Trevor, you must be in your current role for at least one year. This does not apply to individuals who have been promoted into their current roles.) yes / no · optional
  • Are you a former employee of the Trevor Project? choose one
  • Are you currently a volunteer for The Trevor Project? choose one
  • Are you currently a contractor through a third party for The Trevor Project? choose one
  • Are you currently related to an employee of The Trevor Project? If so, to whom, and what is the relation? written answer
  • Do you have prior fundraising experience? choose one
  • If you selected Yes, please provide an example. written answer · optional
  • Do you have experience in annual giving, membership or development? choose one
  • If you selected Yes, please provide an example. written answer · optional
  • Have you worked at a nonprofit, in higher education, or at an agency doing fundraising work or work for nonprofit clients? choose one
  • If you selected Yes, please provide an example. written answer · optional

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