Community Programs Advocate - Plainfield, NJ
Are You Passionate About Advocating and Serving Your Community?
We’re seeking a motivated and compassionate Community Programs Advocate to provide vital support and advocacy for youth, adults, and seniors.
As a Community Programs Advocate, you'll play a vital role in helping individuals access essential resources, enroll in life-improving services, and achieve their personal goals. This role goes beyond case management—you're a connector, educator, and advocate. Whether leading a class, guiding someone through a benefits application, or supporting a tax prep session, you'll be a trusted support system for those who need it most.
Key Responsibilities:
- Conduct client outreach, needs assessments, enrollment, and follow-up
- Deliver direct services including benefit application assistance and referrals
- Plan and lead classes, workshops, and one-on-one support sessions
- Monitor participant attendance, progress, and evaluation outcomes
- Support the VITA (Volunteer Income Tax Assistance) program
- Track services and maintain accurate digital and physical client records
- Create and implement lesson plans tailored to client needs
- Collect feedback and data to improve programs and report on outcomes
- Represent the agency at community events and collaborate with partners
- Assist with planning and executing agency-wide initiatives and outreach efforts
Qualifications:
- High School Diploma
- 3 years of experience in social or community services (or equivalent)
- Proficiency with computers, smart boards, databases, email, and internet use
- Strong lesson planning, instructional, and administrative skills
- Knowledge of community resources and the needs of low-income populations
- Ability to work flexible hours, including evenings and weekends when necessary
- Bilingual English/Spanish preferred