Community Programs Supervisor

Under the general direction of the Recreation Superintendent the Community Program Supervisor is responsible for planning and implementing programmatic activities and events that support enhancing the quality of life for Sandusky’s residents with a specific focus on youth.

Core Competencies

Leadership and Supervision

Ability to lead, supervise, train, and develop a team of paid and volunteer recreation employees effectively. This includes planning, directing, and coordinating staff activities; making recommendations regarding employee selection, termination, discipline, and performance; evaluating employee performance; and developing employees' skills and potential. Demonstrate strong leadership, accountability, conflict resolution, and the ability to manage challenging situations effectively.

Program Development and Promotion

Proficiency in assisting the Recreation Superintendent in developing, implementing, and promoting community programs that meet the needs and interests of individuals, groups, and surrounding communities. This includes introducing new programs, activities, equipment, and materials; expanding recreational opportunities for youth, adults, and older adults; coordinating multiple programs and events simultaneously; evaluating program effectiveness; identifying opportunities for improvement; and developing relationships with community partners to support program participation and growth.

Communication Skills

Excellent verbal and written communication and customer service skills necessary to interact effectively with community members, participants, staff, City officials, community partners, and the public. This includes answering telephone inquiries, responding to emails, providing information, preparing correspondence and reports, making presentations, addressing concerns, resolving conflicts, and maintaining positive relationships with participants and stakeholders. Ability to communicate clearly, courteously, and professionally in both routine and challenging situations.

Organizational Skills

Strong organizational and administrative skills with the ability to prioritize and manage multiple programs, events, projects, and responsibilities simultaneously. This includes scheduling activities and events, developing staff training schedules, maintaining accurate program attendance and financial records, coordinating activities with other City divisions, managing contracts and agreements, preparing reports, and ensuring administrative responsibilities are completed accurately and timely. Proficiency with registration software, Microsoft Office programs, scheduling tools, and other technology used to support recreation operations.

Compliance and Decision Making

Ability to manage recreation programs and facility operations in accordance with applicable local, state, and federal laws, regulations, City policies, and departmental procedures. Demonstrate knowledge of risk management principles and recreation-specific safety practices. Ability to identify and resolve operational problems, assess risks, make sound decisions based on experience, judgment, and established facts, and take appropriate action to protect the safety and well-being of participants, staff, and the public. Ability to follow established procedures while exercising appropriate judgment and maintaining effective working relationships with staff, participants, and community partners.

Essential Responsibilities

· Develops, plans and coordinates a variety of community programs, with a specific focus on youth activities

· Monitors registration and attendance figures for classes and programs; assesses feasibility and public interest for programs and activities; and submits periodic reports on programs and activities

· Supervises the work activities of subordinate personnel (e.g., monitors employee and independent contractors performance to ensure compliance with policies and procedures; schedules staff; modifies work assignments as necessary to respond to operational needs; interviews candidates and makes hiring recommendations; oversees training of staff; oversees; provides direction and guidance to subordinates; administers employee discipline; etc.); develops and implements continuing education and training for staff; ensures that staff certifications are up to date; etc.

· Must establish and maintain effective working relationships with employees, independent contractors, and volunteers.

· Possesses the ability to follow supervisor’s instructions, tolerate certain levels of stress, and attend work on a punctual, regular basis.

· Serves as liaison for division; meets with community groups and other interested parties for purpose of developing and promoting community programs and division objectives; responsible for promotion and advertisement for division; assists with special events and promotional activities.

· Assists with preparation of program budgets.

· Participates in appropriate professional activities to stay current with developments affecting operations of the division of Recreation.

· Maintains required licensures and certification.

· Meets all job safety requirements and all safety standards that pertain to essential functions.

· Demonstrates regular and predictable attendance

· Coordinates activities with other City of Sandusky Divisions

· Ability to attend evening, weekend, and holiday events as required.

· Frequent interaction with participants, parents, and community members.

· Flexible schedule including evenings, weekends, and occasional holidays.

· Performs other duties as assigned.

Educational & Employment Requirements

· Bachelor’s degree in education, Public Administration, or related field preferred.

· Equivalent combination of education and experience will be considered.

· Valid Ohio Driver’s License

· Two to five years of experience in community program development and management required.

· Experience supervising staff and volunteers preferred.

· Experience working with youth populations required.

Physical Demands

· Light Work: Exerting up to 20 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 10 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Requires sitting, walking or standing to a significant degree, entails pushing and/or pulling.

· Ability to demonstrate or participate in recreational and sports activities when necessary.

Environmental & Work Conditions

· Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.

· Ability to work indoors and outdoors in varying weather conditions.

· Ability to demonstrate or participate in recreational and sports activities when necessary.

· Recreation centers, sports fields, gymnasiums, parks, and community facilities.