Community Receptionist

Position Overview

Shelter House is a community of residents, staff and volunteers working together to provide basic human services for the men and women of the Greater Cincinnati area who are experiencing homelessness. The Community Receptionist is responsible for being the face of Shelter House which includes greeting guests, handling inquiries, setting meetings and managing various office duties.

Essential Job Duties

• Relay incoming and interoffice calls

• Greet all visitors/clients, directing them to the correct offices when necessary

• Accept and sign for packages

• Maintain an organized and sanitary workspace

• Relay all resident messages to the appropriate supervisor

• Check sex offender website upon all intakes

• Maintain sign in sheet for new clients and volunteers

• Process financial mail

• Run reports in VESTA per requests

• Post daily activities through Yammer network

• Manage the queue in VESTA

• Update day calendars for both clients and staff

• Assist donations

• Assist Shelterhouse Management or Executive Team

• Sort, stamp and distribute mail