Community Support Worker - Independent Contractor

Support Recovery. Make a Difference in the Community.

MBI Health Services is seeking compassionate and self-motivated professionals to serve as Community Support Workers (CSWs) on a contract basis with our Adult Behavioral Health Division. This independent contractor role is ideal for those who thrive working in the field, supporting adults living with serious mental illness or co-occurring disorders. As a CSW, you’ll work one-on-one with clients in their homes and communities—empowering them to build essential life skills, access critical resources, and achieve greater independence on their path to recovery.

As a Community Support Worker (CSW), you will work independently and respond to the Clinical Manager of your assigned team. You will be responsible for independently performing a variety of tasks both clinical and administrative nature.

Essential Duties and Responsibilities:

The statements below are intended to describe the general nature and scope of work being performed in this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Maintaining confidentiality of records relating to consumers’ treatment.
• Collecting information about consumers through interviews, tests, and evaluation of day-to-day functioning within work, family and other routines. Identifying areas needing continued support, resources and treatment to assist consumers.
• Aiding consumers in their own homes/program and in the community to allow them to function more safely and independently. Facilitating physical, recreational, social and educational activities. Providing consumers with a positive role model.
• Identifying social, economic, recreational and educational services in the community that will meet consumers’ needs. Maintaining liaison with other agencies, professionals, government officials and the community.
• Recognizing potential crisis situations, analyzing such situations accurately, developing strategies to deal with such situations, and informing Supervisor and Manager when such incidents arise.
• Recognizing potential emergency situations, analyzing situations accurately, and developing strategies to deal with such situations i.e. dealing with consumer’s aggressive behavior to ensure no harm comes to the consumer, staff and the public.
• Assisting case management team in identifying potential problems. Providing input to counselors and other professionals regarding the development of consumer Treatment Plan.
• Attending staff meetings, supervisory conferences, and other activities, which help ensure the smooth functioning of clinical operations.
• Must do a minimum of 25 billable SIDA (See, Intervene, Document, Approve) hours each week.
• Attends all company-required trainings.