Community Transport Driver - FT

Provides safe, reliable, nonemergent transportation services to improve access to healthcare appointments, pharmacies, and grocery providers offering U.S.-grown produce, dairy, and meat. Supports medication adherence, preventive care, continuity of care, and improved nutrition access by reducing transportation barriers for rural residents. Assists patients and community members in accessing essential services while promoting safety, customer service, and community wellness throughout the Electra Hospital District service area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide safe, reliable, nonemergent transportation services for patients and community members throughout the service area.
• Transport individuals to primary care, preventive care, specialty care, rehabilitation, behavioral health, and other approved healthcare appointments.
• Transport individuals to pharmacies to improve medication access and support medication adherence.
• Transport individuals to grocery providers offering U.S.-grown produce, dairy, and meat to improve access to healthy food options and support nutritional health.
• Assist passengers entering and exiting vehicles while maintaining passenger safety and dignity.
• Provide reasonable assistance with mobility devices, walkers, wheelchairs, grocery bags, and other approved personal belongings.
• Schedule, coordinate, and confirm transportation services with patients, caregivers, healthcare providers, and community partners.
• Maintain accurate mileage logs, trip records, passenger documentation, and required reports.
• Conduct routine vehicle inspections before and after each shift and report maintenance concerns promptly.
• Ensure vehicles remain clean, fueled, and ready for service.
• Follow all state and local traffic laws, organizational policies, and vehicle safety requirements.
• Maintain confidentiality of patient and participant information in accordance with organizational policies and applicable regulations.
• Communicate route changes, delays, and scheduling issues to appropriate staff and passengers.
• Provide courteous, respectful, and professional service to all passengers.
• Monitor passenger safety during transportation and respond appropriately to emergencies or incidents.
• Collaborate with healthcare providers, pharmacists, community organizations, and support staff to improve transportation access and care coordination.
• Assist with collection, tracking, and reporting of transportation utilization data, program outcomes, performance measures, and quality indicators.
• Participate in quality improvement initiatives designed to improve transportation services and community access to care.
• Support organizational efforts to improve healthcare access, medication adherence, nutrition access, preventive services, and community health outcomes.
• Identify transportation barriers and communicate opportunities for service improvement to organizational leadership.
• Maintain professional competency through required training, continuing education, and certifications.

OTHER SIGNIFICANT REQUIREMENTS:

• Maintain confidentiality on a daily basis.
• Work well with other employees, patients, physicians, community partners, and interdisciplinary care teams.
• Perform other functions and tasks as assigned.
• Promote positive public relations within the community while interacting with patients, families, healthcare providers, schools, businesses, civic organizations, and community stakeholders.
• Follow standard precautions when assisting patients or handling potentially infectious materials.
• Participate in community outreach activities and programs designed to improve access to healthcare services, medications, healthy food options, and other community resources.

---

WHY EHD?

PEOPLE FIRST
Our staff is our most valued asset. Electra Hospital District operates eleven businesses that work as a team to provide complete continuity of care for our patients. We know that people make the difference and consider our team members the best in the business.

BENEFITS & COMPENSATION
It takes the best of the best to provide superior patient care. Our employees make a difference in our quality care, and we reward them for their dedication. We offer competitive, market-driven compensation and benefit plans.

CULTURE & SUPPORT
We believe that the best patient care comes from happy employees. At Electra Hospital District, we strive to create a family culture with open lines of communication. A dedicated employee appreciation committee provides year-round fun at all our locations.