Comp BREAKFAST ATTENDANT
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
JOB TITLE: Complimentary Breakfast Attendant NON-EXEMPT
REPORTS TO: Front Office Manager, GM DEPARTMENT: Rooms
POSITION SUMMARY: This position assists with Food & Beverage services at breakfast. The hotel retains the right to add to or change the requirements and demands of this position.
ESSENTIAL JOB FUNCTIONS
1. Set-up and work in the kitchen and breakfast areas providing all support and service for the Guests as needed. During and after breakfast, clean up requires washing, drying, sweeping, mopping and general cleaning of all areas.
2. Superior communication skills (verbal, telephone & written); cheerful disposition under all circumstances; must be able to present a positive and professional demeanor to others; focused on guest satisfaction by exceeding expectations and building loyalty.
3. Must often multi-task for meeting deadlines and handling last-minute changes inherent in the hospitality industry. Must represent Home2/TRU by Hilton Lumberton in a professional and positive manner at all times with a friendly, guest-comes-first personality and professionalism that is positive and sincere.
4. Uniforms issued by the hotel should be maintained in “like new” condition by following proper laundering and care instructions. Always wearing your name tag is another critical component in portraying the professionalism required of all positions.