Complex Care Coordinator (GT, ZAF)

Job Title

Care Coordinator

Main Purpose(s) of job

e.g. to support division, to bring on new business, to maintain client relationships etc.

Key Tasks

e.g. making cold calls, data entry, recruiting staff etc.

• Develop and manage client relationships within the care team
• Complete monthly reports and care package schedules within deadlines
• Allocate shifts to the care team and promptly fill any schedule gaps with suitable staff
• Conduct quality monitoring of service users
• Participate in the on-call / standby rota
• You must be approachable with excellent customer service skills and experience; you will be a clear communicator with excellent telephone manners and highly organised and self-motivated.

Experience

Must have UK care- coordinating experience

UK healthcare experience is beneficial

2+ years experience as a Care Coordinator

Key Skills

Organisation

Teamwork

Good knowledge of Office 365

Good telephone manner

Working to deadlines