Compliance Coordinator (2451)

Compliance Coordinator – TMG

Onsite – Las Vegas, NV

About Us:

GMTCare is a mission-driven provider of non-emergency medical transportation (NEMT) services, dedicated to helping individuals with diverse mobility needs access safe, reliable, and compassionate transportation. Since our founding in 2009, we’ve grown rapidly across Nevada, Arizona, and New Mexico, improving lives and healthcare outcomes one ride at a time.

Our corporate office, Transportation Management Group (TMG), is headquartered in Las Vegas, NV, and provides the strategic leadership and operational support that powers GMTCare’s growing footprint. As we continue to expand, with plans to open 6 to 10 new bases annually, TMG plays a critical role in scaling our mission and ensuring operational excellence.

Guided by our core values—Compassion, Attitude, Responsibility, and Excellence ("We CARE")—we’ve built a culture centered on service, integrity, and innovation. Our commitment to safety and professionalism is reflected in every aspect of our operations, from a state-of-the-art fleet equipped with GPS and powered lifts, to the 80+ hours of training each driver completes before serving our clients.

About the Role:

TMG is seeking a detail-oriented and proactive Compliance Coordinator to join our team during a period of continued growth. This role offers a valuable opportunity to gain hands-on experience supporting compliance and regulatory initiatives within a mission-driven, multi-state non-emergency medical transportation organization.

As a Compliance Coordinator, you will play an important role in helping ensure the organization meets applicable regulatory, contractual, and internal compliance requirements. You will work closely with cross-functional teams to track documentation, monitor compliance activities, support audits, and help maintain consistent processes across our operations.

This position is well-suited for someone who enjoys working with details, following established procedures, and supporting compliance efforts in a structured, fast-paced environment. You’ll gain exposure to regulatory requirements, internal controls, and audit processes while working alongside experienced compliance and risk leaders who are invested in your professional growth.

At TMG, we value accountability, integrity, and continuous improvement. We are committed to supporting employees who want to develop their skills, expand their knowledge, and make a meaningful contribution to a company that prioritizes compliance, safety, and ethical operations.

If you’re looking for an opportunity to build a career in compliance, develop strong foundational skills, and grow with a company that values doing things the right way, we encourage you to apply.

Key Responsibilities:

• Monitor and support compliance with applicable state, federal, payer, and contractual requirements across all operational markets.
• Track and maintain credentialing and compliance logs, including licenses, certifications, permits, registrations, expirations, verifications, and supporting documentation.
• Conduct internal compliance checks, record reviews, and documentation audits to ensure alignment with regulatory requirements, payer standards, and contract obligations.
• Validate compliance with contractual and payer requirements by reviewing documentation, operational practices, and record controls.
• Prepare compliance reports, nonconformance summaries, audit findings, and corrective action documentation; track follow-up and closure of identified issues.
• Coordinate cross-functionally with Operations, Dispatch, Training, Safety, Fleet, and HR teams to address compliance gaps and support timely corrective actions.
• Oversee and monitor fleet compliance requirements, including leading vehicle conversion, annual vehicle inspections, and ongoing vehicle safety documentation.
• Monitor driver vehicle inspection requirements and ensure deficiencies are identified, documented, and addressed in a timely manner.
• Track vehicle safety recalls and coordinate follow-up to ensure required actions and repairs are completed and properly documented.
• Review and maintain vehicle repair and maintenance documentation to ensure compliance with applicable regulatory and company requirements.
• Assist with preparation for and participation in Nevada Transportation Authority (NTA) audits and inspections, including compiling fleet records, responding to documentation requests, and supporting corrective actions.
• Track compliance performance indicators, trends, and recurring issues; escalate potential risks or deficiencies to leadership as appropriate.
• Support preparation for internal reviews, external audits, payer reviews, and regulatory inspections by compiling documentation and responding to requests.
• Assist with updates to policies, procedures, and compliance materials to reflect regulatory or contractual changes.
• Serve as a resource for employees and leaders regarding compliance documentation, requirements, and processes.
• Maintain confidentiality and data integrity when handling sensitive or protected information.
• Perform additional duties as needed to support compliance, risk management, and regulatory readiness initiatives.

Minimum Essential Functions:

To perform this job successfully, an individual must be able to perform the essential duties of the position, with or without reasonable accommodation. The Company will engage in the interactive process as required by applicable law.

• Maintain regular and predictable attendance and the ability to work assigned schedules, including schedule adjustments as business needs require, consistent with applicable law.
• Communicate effectively in English, including speaking, hearing, and exchanging information in person and through electronic systems.
• Maintain focus, attention to detail, and accuracy while reviewing records, documentation, and compliance data.
• Analyze information, identify discrepancies, and exercise sound, job-related judgment in time-sensitive situations.
• Manage multiple tasks, deadlines, and priorities in a fast-paced, evolving environment.
• Use computers and standard office equipment, including frequent use of spreadsheets, document systems, and multiple monitors, to process and review information.
• Remain seated for extended periods while performing administrative and compliance-related tasks.
• Visually process information on screens and in documents to identify errors, inconsistencies, and compliance gaps.
• Move within office environments and occasionally travel to operational sites as needed.
• Maintain confidentiality and handle sensitive or protected information with discretion.
• Work in an environment involving frequent interruptions, changing priorities, and evolving regulatory requirements.

Qualifications:

• Associate’s degree in Compliance, Business, Healthcare Administration, Criminal Justice, Public Administration, or a related field required; bachelor’s degree preferred; an equivalent combination of education and relevant experience will be considered.
• 2+ years of experience in compliance coordination, regulatory support, auditing, credentialing, or a related administrative or compliance-focused role.
• Familiarity with state and federal regulatory requirements, payer standards, or contractual compliance obligations, and fleet/vehicle safety and regulatory requirements; experience in healthcare, transportation, or other regulated industries preferred.
• Experience maintaining compliance logs, credentialing records, expiration tracking, and audit documentation.
• Ability to conduct record reviews, documentation audits, and basic compliance checks with accuracy and attention to detail.
• Strong organizational skills with the ability to manage multiple compliance tasks, deadlines, and priorities.
• Strong written and verbal communication skills, including the ability to prepare clear reports and communicate findings to internal stakeholders.
• Proficiency in standard business software and document management systems (spreadsheets, shared drives, compliance tracking tools, email).
• High level of discretion and ability to maintain confidentiality when handling sensitive or protected information.
• Ability to work collaboratively with Operations, Training, Safety, Fleet, and leadership teams to support compliance objectives.
• Comfortable working in a fast-paced, multi-site environment with evolving regulatory requirements.
• Valid driver’s license and ability to travel locally as needed.
• Must be able to successfully pass a pre-employment background check and drug screening, in accordance with company policy and applicable law.

Work Location: In-person and on-site.

Reporting: Reports directly to the Director of Risk Management.

Employment Type: Full-Time, Exempt (Salaried)

Compensation:

• Range: $50,000-$55,000
• Salary will be based on the candidate's education, experience, and skills.

Benefits:

• Competitive compensation based on experience and qualifications.
• Comprehensive benefits package, which may include medical, dental, and vision insurance, 401(k), paid time off, and other company-sponsored benefits.
• Opportunities for career growth and advancement within a fast-growing organization.
• A rewarding and supportive work environment where your contributions help make a meaningful difference in the communities we serve.