Compliance Manager

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service. Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

Position Summary:

Under the direction of Compliance leadership, the Compliance Manager will oversee the daily operations of the Compliance Department, including State Compliance, Regulatory Affairs, and Licensing functions. This role is responsible for managing departmental operations, compliance initiatives, regulatory activities, operational governance, and team performance across all areas of the organization, including Claims, Underwriting, Product, Customer Service, Marketing, Sales, Operations, Privacy, and Licensing.

The Compliance Manager will oversee compliance reviews, complaint handling operations, regulatory research, market conduct preparedness, licensing governance, operational audits, state expansion support, enterprise risk tracking, and departmental process standardization efforts. This role will also be responsible for identifying operational inconsistencies, developing standardized workflows and expectations, improving compliance controls, and supporting the continued development and maturation of the company’s enterprise compliance program.

This position is expected to operate with a high degree of independence in managing day-to-day departmental operations, team oversight, compliance initiatives, and operational decision-making while appropriately escalating significant regulatory matters, enterprise risks, and strategic concerns to Compliance leadership as needed.

This role is ideal for someone with extensive insurance compliance leadership experience, strong operational judgment, deep multi-state regulatory knowledge, and the ability to independently manage complex compliance functions in a fast-paced and evolving environment.

Duties and Responsibilities:

· Oversee the daily operations, workload management, and performance of the Compliance Department, including State Compliance, Regulatory Affairs, and Licensing functions across all business areas of the insurance lifecycle.

· Manage and develop compliance supervisors, analysts, licensing personnel, and regulatory affairs staff, including coaching, accountability, quality review, and professional development.

· Monitor and interpret changes in insurance laws, regulations, bulletins, enforcement trends, market conduct expectations, and operational compliance requirements across multiple jurisdictions.

· Lead operational implementation of regulatory changes and ensure business processes, workflows, forms, communications, and operational procedures remain compliant with applicable regulatory requirements.

· Identify operational inconsistencies, process gaps, or regulatory exposures and develop standardized procedures, workflows, departmental expectations, reporting standards, and compliance controls across compliance functions.

· Partner with leadership and cross-functional stakeholders to provide operational compliance guidance, regulatory interpretation, and risk-based recommendations related to business initiatives and operational changes.

· Assist Compliance leadership in developing scalable compliance frameworks, departmental structures, governance processes, reporting standards, and long-term program initiatives.

· Serve as an escalation point for complex compliance matters, operational concerns, and cross-functional compliance initiatives while exercising sound judgment regarding matters requiring escalation to Compliance leadership.

· Support and participate in regulatory interactions, examinations, audits, and compliance-related meetings in coordination with Compliance leadership.

· Lead departmental process improvement initiatives and operational enhancement efforts to support organizational growth, efficiency, and regulatory readiness.

· Participate in broader enterprise initiatives and cross-functional projects outside the immediate compliance space, depending on business needs.