Compliance Manager - Utilities

• Permanent full-time opportunity + pathway to progress into a Head of Compliance position
• Primarily office-based in Ringwood with access to a CBD office and flexibility available when required
• Join a growing and highly regarded Australian energy retailer

The Opportunity
Our client is a rapidly growing Australian energy retailer with a strong reputation for competitive products, customer service and innovation. They are seeking an experienced Compliance Manager to lead and embed a practical, commercially focused approach to regulatory compliance. You will work across the organisation to ensure customer-facing and internal processes remain compliant, effective, and fit for purpose.

Key Responsibilities

• Support the development and implementation of an effective compliance program across the organisation.
• Ensure the compliance framework aligns with applicable energy legislation, industry standards and state-based regulatory requirements.
• Manage compliance plans, registers, incidents, breaches, investigations, and remediation activities.
• Review systems, policies, and operational processes to identify risks, weaknesses, and improvement opportunities.
• Develop scalable compliance solutions that protect customers while supporting commercial and operational objectives.
• Prepare scheduled regulatory reports and respond to requests and enquiries from regulators.
• Work with distributors and internal stakeholders to resolve customer and billing-related compliance matters.

About You
You will bring:

• Demonstrated regulatory compliance experience within the utilities or energy retail sector.
• Experience managing customer, billing, and operational compliance matters.
• A sound understanding of the regulatory framework governing Australian energy retailers.
• Experience managing compliance incidents, breaches, investigations, reporting, and remediation.
• Strong analytical skills, attention to detail and a willingness to examine operational processes closely.
• Experience participating in regulatory consultations or managing regulatory change programs will be highly regarded.

Benefits

• Guaranteed, fast tracked career to a Head of Compliance role
• Lots of exposure working with the C-suite on a daily basis
• Build your team and lead the compliance journey
• 5 extra "health" days to take off when you need a break!
• Very low turnover - Very stable business with most team members staying for 3+ years
• Tash (CPO) and Quang (COO) seem like genuinely good people who want to support this person to be successful
• Pivital role within a growing organization - amazing opportunity for the right person to build something impactful

If you would like to know more information, please reach out to Sean Mantri at Sean.Mantri@talentinternational.com / 0420 425 141 or hit Apply Now