Compliance Officer (Retail Banking) - Foreign Bank

Providing support to all branches in relation to daily operations and administrative matters to ensure smooth operation.

Conducting operational training and inspection on branches.

Responsible for handling customer complaints.

• to send acknowledgement email and communicate the outcome to the complainant within stipulated timeframe
• to identify the root cause of the problem and course of the action to resolve the complaint
• to record and document the complaint and investigation findings
• to do analysis and submit report to ICCD

Responsible for Anti-Money Laundering related matters.

• to provide advisory on AML requirements to branches
• Provision of AML information
• to keep monitoring on KYC progress
• to follow up on AML sample checks
• EDD & STR related work

Responsible for general compliance matters

• Head office and regulatory submission
• Dissemination of regulatory updates
• Provision of compliance advisory
• Monitoring of compliance tasks

Responsible for operational risk management

• BCM related work
• Risk and control self-assessment
• Key risk indicator
• Operational risk event
• Third party risk management
• Business System User Access Review

Requirements

• Bachelor’s degree, preferably in Banking and Finance or related discipline
• At least 1 - 2 years of relevant experience in banking industry.
• Candidates with strong sense of responsibility
• Being patient and meticulous

Interested candidates please email resume in MS Word format to recruit@waterstone.com.sg

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.