Components Sales Representative

General Kinematics is the premier manufacturer of vibrating equipment for the processing of materials within the foundry, recycling, mining, aggregate and food industries. From vibratory feeders to entire process systems, General Kinematics creates the solutions customers require to process even the most difficult materials.

We are currently seeking a Component Sales Representative to join our team in Crystal Lake, IL. This role is well suited for a mechanical engineer who is interested in applying their technical knowledge in a customer-facing capacity. The position combines engineering problem-solving with customer interaction and sales support, focused on aftermarket parts for OEM equipment.

Job Responsibilities

· Serve as the primary point of contact for customers seeking aftermarket parts for our OEM machinery, providing technical support and guidance as needed.

· Utilize your engineering knowledge to identify and source replacement parts, ensuring compatibility and quality

· Provide technical support and information to customers over the phone, via email, or in person

· Develop and maintain relationships with customers to negotiate successful part sales.

· Collaborate with the sales team to identify sales opportunities and provide technical support for aftermarket parts sales

· Stay up to date with industry trends, products, and technologies to ensure our aftermarket parts’ offerings remain competitive

· Research prices for custom projects and work with outside sales to deliver the quotation

· Set up new & review existing customers in ERP to ensure proper financial reviews are complete

· Maintain the company's CRM and ERP at all times. All data must be maintained for accuracy

· Using the ERP system, process all work orders from order entry through shipment

· Process returns, and exchanges in a timely and efficient manner