Compute/Linux/Vurtualization Engineer
Summary
Senior compute/Linux/virtualization engineer providing advanced enterprise support: leads critical incident resolution, RCA, performance tuning, patching, HA/DR, and automation (Ansible, Python, Bash) on HPE compute platforms running RHEL/SUSE with VMware/KVM/Hyper-V, in a 24x7 ITIL-based support environment.
Job Description:
- Acts as a senior technical expert in Compute infrastructure and Linux-based operating systems, providing advanced support and strategic guidance.
- Leads complex troubleshooting, root cause analysis, and performance tuning across enterprise environments.
- Provides architectural input and contributes to the design and implementation of infrastructure solutions.
- Supports transition and transformation initiatives, including migrations, upgrades, and automation efforts.
- Ensures compliance with ITIL processes and industry best practices.
- Acts as a technical liaison between internal teams, customers, and third-party vendors.
- Mentors junior engineers and contributes to knowledge sharing and process improvement.
Eligibility & Qualification:
- Bachelors degree in Engineering, Computer Science, or equivalent.
- Experience: Minimum 7+ years in Linux/Unix systems administration and enterprise compute environments.
- Expertise in Compute products, preferably HPE solutions such as Synergy or ProLiant is preferred.
- Certifications: RHCE (mandatory), RHCA or equivalent advanced certifications preferred.
- ITIL Foundation certification preferred.
- Experience in leading technical teams or projects is a plus.
- Willingness to work in a 24x7 support environment, including on-call rotations.
Key Responsibilities:
- Lead resolution of critical incidents and escalations, ensuring minimal business impact.
- Perform in-depth analysis of system logs, kernel dumps, and performance metrics.
- Design and implement automation for routine tasks using Ansible, Shell, Python, etc.
- Lead patch management, vulnerability remediation, and compliance reporting.
- Implement and maintain high availability (HA) and disaster recovery (DR) solutions.
- Conduct capacity planning, performance tuning, and infrastructure optimization.
- Own and drive problem management processes, including RCA documentation and preventive measures.
- Participate in Change Advisory Boards (CAB) and lead complex change implementations.
- Maintain and audit CMDB for accuracy and completeness.
- Provide technical leadership in customer meetings and strategic planning sessions.
Must Have:
- Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant).
- Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting.
- Strong virtualization experience with VMware, KVM, and Hyper-V.
- Proficient in analyzing logs from VM-support, HPSreport, SOSreport, etc.
- Strong understanding of SAN/NAS/DAS storage technologies and protocols (FC, iSCSI, FCoE).
- Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management.
- Expertise in Serviceguard, Pacemaker, or other Linux clustering technologies.
- Experience with Linux vulnerability assessment, mitigation, and compliance tools.
- Familiarity with networking fundamentals and troubleshooting (VLANs, MTU, flow control).
- Strong scripting skills (Bash, Python, Ansible).
- Excellent communication, documentation, and customer engagement skills.