Concierge at Luxury Senior Living Community

About The Seville

The Seville offers a fresh approach to Assisted Living and Memory Care in Orange County, thoughtfully designed for today’s seniors and the way they want to live.

With a clean, contemporary design and the feel of a boutique hotel, The Seville provides an upscale yet comfortable environment where residents can feel at home. Our community is centered around exceptional service, meaningful connections, and creating an engaging experience for every resident.

At The Seville, our team plays an important role in bringing the community to life. If you’re passionate about providing outstanding service and making a meaningful difference in the lives of seniors, we invite you to explore a career with us.

About the Location

Located in the heart of Orange County, The Seville offers a beautiful setting surrounded by shopping, dining, entertainment, and conveniences that make the area such a desirable place to live and work.

Designed specifically with Orange County seniors in mind, The Seville brings a modern approach to senior living to a vibrant Southern California community. Its convenient location, contemporary surroundings, and welcoming atmosphere create an exceptional environment for both residents and team members.

Position Summary

As a Concierge, you have the opportunity to make people feel seen, welcomed, and cared for every day. Whether greeting a resident by name, helping a family member find their way, answering a question, or simply taking a moment to listen, the small things you do can make a meaningful difference in someone’s day.

The Concierge helps create the feeling of home within our community. This role combines genuine hospitality, thoughtful service, and attention to detail to ensure residents, families, guests, and team members feel welcomed and supported. We are looking for someone who understands that exceptional service isn't just about completing a task—it's about how you make people feel.

Essential Job Duties

• Greet residents, families, guests, and visitors in a courteous and professional manner.
• Answer and direct telephone calls and respond to general inquiries.
• Provide information and assistance to residents and visitors as appropriate.
• Assist with scheduling, transportation, appointments, messages, and other resident requests as assigned.
• Maintain an organized, welcoming, and clean front desk and lobby area.
• Monitor front desk activities, visitor access, and building security procedures as assigned.
• Communicate safety concerns, maintenance issues, emergencies, or other concerns to the appropriate supervisor.
• Assist with community events, activities, and administrative tasks as assigned.
• Maintain confidentiality of resident and community information.
• Complete required company, community, and state-specific training.
• Follow company policies, community procedures, safety requirements, and applicable laws and regulations.
• Perform other duties as assigned.