Concierge (FT & PT SL) (4382)

POSITION SUMMARY

• Responsible for answering and routing telephone calls, greeting visitors, and directing them to their desired location.

• Assists with clerical support to other administrative personnel as needed.

ESSENTIAL FUNCTIONS

• Answer and route all incoming telephone calls to the appropriate party, ensuring prompt, professional attention to each caller. Uses paging system or telephone transfer procedure to notify staff of calls as appropriate.

• Greets people entering the facility, directing them to their desired location or notifying the appropriate staff member of their presence as needed.

• Assists with clerical support for the Secretary/Receptionist, Office Manager, and other administrative personnel, including but not limited to preparation, copying, and distribution of correspondence, reports, daily menus and activity notices, etc.

• Sorts and routes incoming mail and packages to residents and staff as needed.

• Maintains resident confidentiality.

• Attends and/or completes in-service education and training as directed by facility policy, regulation, and/or Supervisor.

• Performs all duties in compliance with all federal, state, and local regulations and established facility policies.

MARGINAL FUNCTIONS

• Attend departmental and staff meetings and participate on committees or workgroups as needed or as directed.

• Perform other related duties as assigned or required.