Concierge Overnight
Description
About Us
At Apex Concierge Services Inc, we deliver five-star hospitality in luxury residential environments. As a trusted service partner throughout Boston, we provide elevated front desk and lifestyle management services built on professionalism, trust, and excellence. We are currently seeking a dependable and detail-oriented Overnight Concierge to support building operations during after-hours and ensure a safe, secure, and welcoming environment for residents.
What You’ll Do
As the Overnight Concierge, you are the sole on-site point of contact during your shift. You’ll maintain strong service standards while monitoring safety, handling late-night resident needs, and ensuring operations run smoothly until morning.
Key Responsibilities:
- Monitor lobby access and maintain building security protocols overnight
- Greet residents and authorized guests with professionalism and discretion
- Conduct scheduled site tours and safety checks throughout the building
- Manage and document all activities in nightly shift logs (E.D.O. standard)
- Process after-hour maintenance requests and coordinate emergency response
- Manage package room overnight organization and audit accuracy
- Respond to email inquiries and internal communications from management
- Maintain a clean and professional lobby/environment throughout the shift
- Prepare accurate shift handover reports for the morning team
- Uphold Apex service standards and represent our brand with excellence
Why Join Us?
- Competitive hourly pay
- Paid time off + holiday pay
- Supportive leadership and teamwork culture
- Advancement opportunities in hospitality and leadership