Concierge Per Diem - Weekend availability required

Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations. Free Heated Underground Parking Available!

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

· Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.

· Fills out Sales Inquiry cards for Community Relations Director.

· Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

· Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.

· Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

· Coordinates guestroom reservations.

· Receives, sorts, and routes mail, and maintains and routes publications.

· Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

· Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

· Performs other clerical duties as needed, such as filing, photocopying, and collating.

· Collects rent checks from residents and family members and provides needed information to Business Office Manager and Executive Director.

· Collects money for meal tickets, etc.

· May perform other duties as assigned.