Concierge/Receptionist- Senior Living- Part Time/As Needed

Cantata Adult Life Services, formerly known as The British Home, is a nonprofit, mission-driven community with over 100 years of experience, offering a full continuum of care on a beautiful 10-acre campus in Brookfield, Illinois. We are seeking strong, compassionate leaders to join our team and help us continue enriching the lives of older adults through exceptional care and a vibrant community.

Schedule Availability: We are seeking candidates who are available for seasonal, part-time, or as-needed (PRN) work. Flexible availability is preferred.

Provides a wide variety of reception, support, and administrative assistance to residents, visitors, guests, and other employee-partners. Administrative support should be in accordance with policies and procedures, current federal, state and facility standards, guidelines and regulations governing our company.

Principal Duties and Responsibilities: This description is intended only to identify the basic responsibilities and requirements of this job classification and does not prevent the assignment of other job-related duties. Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodation.

1. Upholds the Cantata Promise by treating all individuals with respect, integrity, and compassion.
2. Assists the Life Enrichment Director with daily operations, encourages participation in wellness programs, and ensures building security.
3. Handles reception duties, greets visitors, and directs them as needed. Communicates with residents and visitors, maintaining respect and fairness.
4. Observes and reports changes in residents' conditions, completes administrative tasks, and handles data entry as instructed by the Nurse Manager or Campus Director.
5. Schedules appointments, contacts residents or responsible parties, and works with Life Enrichment to manage activity calendars.
6. Assists with transporting residents, photocopies/faxes documents, and ensures files are up-to-date and accessible.
7. Monitors clerical supplies, delivers messages promptly, and distributes mail.
8. Maintains a positive atmosphere in the department, adapts to changing situations, and follows work assignments.
9. Attends required training and adheres to Cantata’s policies and procedures.