Concierge Supervisor
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- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Handle special requests, ensuring prompt and efficient service.
- Manage VIP guest experiences, ensuring their expectations are exceeded.
- Address guest concerns and resolve complaints professionally.
- Maintain an updated knowledge of local attractions, events, and services.
- Collaborate with hotel departments, including front office and guest relations, to ensure seamless service.
- 3-5 years of concierge experience with leadership skills
- Strong knowledge of local attractions and services
- Excellent communication and problem-solving abilities
- Proficiency in hotel management software and multitasking
- Have great attention to detail.
- Be reliable and well groomed.
- Be a strong team player with excellent communication and interpersonal skill
- Holder UAE Driver's license is an added advantage