Conference Services and Events Supervisor
Portico are currently recruiting for a Conference Services and Events Supervisor to work alongside our manager supporting the delivery of exceptional conference and event services while overseeing and guiding our team based at a leading American multinational investment bank situated in the city.
The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards.
They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.
The role involves overseeing bookings and events, ensuring a seamless service is delivered, and a professional image is always maintained. This is a highly visible position, working closely with the firm’s staff and clients, as well as other service partners across the business. The successful candidate will take a hands-on approach, supporting all aspects of the events coordination while demonstrating adaptability, flexibility and open-minded approach in ever changing business environment.
Exceptional attention to detail, a commitment to excellence and pride in delivering outstanding service are fundamental to this role.
Working Hours: 40 Hours per week. Mon – Fri between 8:00 – 18:30 pm. Earlier or later shifts may be required to accommodate event requirements and business needs.
Salary: £43,079
- Previous experience in a leading service delivery or supervisory role within a high end corporate or luxury hotel environment.
- Ability to deliver business level customer service while working with clients, stakeholders and senior personal.
- A demonstrable understanding of service excellence and a high-quality customer experience.
- Experience with room reservations, conference bookings and events planning.
- Strong organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.