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Constraint & Delivery Manager (Thermal)

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Please find JD.

Constraint & Delivery Manager

Time Horizon

0 – 30 days

PURPOSE Own plant-level supply constraint identification and delivery performance. First-line resolver of supply disruptions — acting before the production scheduler knows there is a problem. No line stops, no surprises, no excuses.
REPORTS TO Regional Procurement Lead — solid line

KEY RESPONSIBILITIES

Key Responsibilities
  • Identify and escalate supply constraints daily; own plant-level constraint register
  • Manage supplier delivery performance at plant level; drive root cause analysis on failures
  • Mitigate line-down risk: coordinate emergency supply actions before impact on production
  • Expedite critical materials; escalate commercial leverage requirements to RCM after exhausting first-line options
  • Coordinate cross-functionally with production planning; maintain aligned constraint and delivery horizon
  • Execute root cause analysis on delivery failures; track corrective actions through to closure
  • Support inventory optimisation: flag excess and shortfall positions to planning team
  • Participate in Category Team as extended member; surface recurring supplier delivery issues to GCM/RCM

Escalation Path: Product & project issues → Procurement Product Line Management structure | Category & supplier issues → Category Management structure

KEY PERFORMANCE INDICATORS

KPI 2026 Benchmark / Target
Line-Down Incidents Zero procurement-attributable line stops (Deloitte 2025: best-in-class = zero tolerance policy)
Supplier On Time Delivery Requested Delivery Failure Rate <5%; Promised Delivery Failure Rate <2%
Constraint Resolution Cycle Time ≤72 hrs from identification to resolution plan for Critical-category constraints
Expediting Cost <0.5% of managed spend attributed to emergency/expedited freight and premiums
Past-Due PO Reduction Rate 10% QoQ reduction in past-due purchase order backlog at plant level
Production Schedule Adherence ≥98% of production schedules met — procurement-attributable shortfalls <2%

GOVERNANCE CADENCE

Forum Frequency Focus
Plant Supply Chain & Delivery Review Daily / Weekly Constraint identification; line-down risk; expedite actions; Tier 1–4 plant cadence
Category Team (Extended) Per Global Category Council Recurring supplier delivery issues surfaced to GCM/RCM for commercial action
Production Planning Alignment Daily Constraint horizon update; inventory position; schedule risk flags
RCM Escalation As required Commercial escalation for expediting after first-line options exhausted

Skills

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See also

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