Consultant-Eagle Performance Support Analyst

Job purpose

We are seeking an experienced Eagle Accounting & Performance Support Analyst to provide application and operational support for the Eagle STAR and Eagle PACE platforms. This role will be responsible for maintaining the stability, accuracy, and effectiveness of portfolio accounting, performance measurement, security master data, and related investment operations processes. Eagle STAR and PACE are core platforms supporting multicurrency portfolio accounting, performance measurement, data management, and downstream integrations within PQS.

Key responsibilities

• Provide day-to-day production support for Eagle STAR and Eagle PACE.

• Monitor and resolve accounting, performance, pricing, and data quality exceptions.

• Support portfolio accounting, performance measurement, attribution, and benchmark processes.

• Investigate and resolve reconciliation breaks involving positions, cash, and performance results.

• Partner with Operations, Performance, Portfolio Management, Compliance, and Technology teams to

troubleshoot issues and implement solutions.

• Perform data analysis and root cause investigations using SQL and Eagle tools.

• Support month-end, quarter-end, and year-end processing activities.

• Coordinate with BNY Eagle support on vendor issues, upgrades, and enhancements.

• Maintain operational procedures, support documentation, and knowledge-sharing materials.

Success Measures

• Stable and reliable Eagle platform operations.

• Timely resolution of production issues and exceptions.

• Accurate accounting and performance results.

• Successful delivery of business enhancements and platform improvements.

• Strong partnership with business users, operations teams, and vendor support providers.

Key competencies

Required Skills

• 3-5+ years of experience supporting Eagle STAR, Eagle PACE platforms.

• Strong understanding of investment accounting and performance measurement concepts.

• Experience with portfolio accounting, security master data, corporate actions, pricing, and reconciliation processes.

• Strong SQL and data analysis skills.

• Knowledge of Oracle or other relational databases.

• Experience supporting production environments and critical business processes.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work effectively with business and technology stakeholders across multiple functions.

Preferred Qualifications

• Experience in Asset Management or Institutional Investment Management.

• Knowledge of fixed income, equities, derivatives, and multi-currency portfolios.

• Prior experience with Eagle data warehouse, reporting, or integrated investment platforms.

• Familiarity with investment operations, performance attribution, compliance, and risk management processes.