Consultant - Service Desk Analyst-ITO073429

Welcome to the relentless pursuit of better. Inviting applications for the role of Consultant - Service Desk Analyst Responsibilities Handle the issues/request reported through various ticketing tool within agreed SLA’s Should handle Voice and Non-Voice tickets simultaneously. Responsible for executive leadership and Board members IT support. Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners. Troubleshoots and resolv…