Consumer Affairs Program Officer

This position is at the National Credit Union Administration (NCUA) in the Office of Consumer Financial Protection. This position serves as a Consumer Affairs Program Officer and will be responsible for processing the most complex inquiries from credit union members, Congress and the general public involving consumer protection laws and consumer compliance regulations. This is a temporary promotion or detail not to exceed one year with the option to extend up to one additional year.

As a Consumer Affairs Program Officer, you will: Serve as an agency expert on federal consumer financial protection laws and consumer compliance regulations. Develop new or revise existing agency programs and regulations implementing legislative changes to federal consumer protection laws and consumer compliance regulations. Provide input to the NCUA's Office of Human Resource's Division of Training and Development and Office of Examination and Insurance on Federal Consumer protection and consumer compliance examiner training programs. Represent NCUA in other federal financial regulators and the Consumer Financial Protection Bureau on matters involving federal consumer protection laws and consumer compliance regulations. Develop and update NCUA consumer compliance examination policies, programs, procedures, and questionnaires.