Consumer Service Officer

Responsibilities

You will be responsible for processing reports, attending to queries and disputes for walk-in consumers as well as phone queries.

Requirements

• Minimum Diploma
• 1 to 2 years of customer service experience
• Good spoken and written English
• Excellent interpersonal and communication skills
• Able to work independently and effectively under pressure
• Possess excellent listening, rationalization, problem-solving and negotiation skills
• Detailed and analytical